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Pending Shipment - The fear of every buyer

  1. Hupey
    Gingerbread Jul 31, 2014

    Hupey , Jul 31, 2014 :
    To be honest i already wrote a ticket yesterday but they didnt answered yet..
     

    #61
  2. JakobRosenberg
    Ice Cream Sandwich Jul 31, 2014

    JakobRosenberg , Jul 31, 2014 :
    C'mon people. You know the phones are fresh out of the factory. Allow a few working-days for your regional warehouse to stock up.
     

    #62
    LeaS likes this.
  3. damiconi
    Froyo Jul 31, 2014


    #63
  4. TaikiKurosawa
    Gingerbread Jul 31, 2014

    TaikiKurosawa , Jul 31, 2014 :
    The invite system was invented so that the people who got the luck to buy one don't have to wait. 1 Invite = 1 OPO in a warehouse near you. So I don't get why they take so long to be shipped.
     

    #64
  5. LeaS
    Froyo Jul 31, 2014

    LeaS , Jul 31, 2014 :

    My guess is: They had problems concerning imports. Maybe you already recognized my DHL issue lately.
    They probably sort out the delivery issues and try to fill up german warehouses. I ordered a second phone for a friend yesterday and the shipment status switched already.
     

    #65
  6. TaikiKurosawa
    Gingerbread Jul 31, 2014

    TaikiKurosawa , Jul 31, 2014 :
    I read somewhere that a shipping for the german warehouse wasn't able to arrive at the warehouse. But i don't know of reasons, though.
     

    #66
  7. LeaS
    Froyo Jul 31, 2014

    LeaS , Jul 31, 2014 :
    That's what I thought. If single user had DHL problems, OnePlus probably also has.
     

    #67
  8. JakobRosenberg
    Ice Cream Sandwich Jul 31, 2014

    JakobRosenberg , Jul 31, 2014 :
    Correction, it's to reduce wait, not eliminate it.

    One invite can't represent one OPO in a warehouse near you. Why? Because there's no way to predict where in the world an invite will end up.
     

    #68
  9. TaikiKurosawa
    Gingerbread Jul 31, 2014

    TaikiKurosawa , Jul 31, 2014 :
    Of course they can't predict where the invite will end, but it was said that 1 invite == 1 OPO. Based on global interest and the hope that they analyzed where the people come from they gave specific warehouses priority. Which means if 50% of the people come fron EU, 20% from US and 20% from asia and 10% from unsupported countries (all made up numbers) They should have send 50% of the produced phones to EU. So 1 Invite = 1 OPO near you. should be a plausible claim.
     

    #69
  10. JakobRosenberg
    Ice Cream Sandwich Jul 31, 2014

    JakobRosenberg , Jul 31, 2014 :
    @TaikiKurosawa, yes, one produced phone equals one invite, but a phone that's on its way to your respective warehouse is still one produced phone.

    By the way, how and when did you get three invites? :)
     

    #70
  11. damiconi
    Froyo Jul 31, 2014


    #71
  12. TaikiKurosawa
    Gingerbread Jul 31, 2014

    TaikiKurosawa , Jul 31, 2014 :
    They just magically appeared in my inbox on 24.07. I even got a 4th one on 26.07.
     

    #72
  13. JakobRosenberg
    Ice Cream Sandwich Jul 31, 2014


    #73
  14. TaikiKurosawa
    Gingerbread Jul 31, 2014

    TaikiKurosawa , Jul 31, 2014 :
    I would do that, but you can't open the boxes without them knowing...
     

    #74
  15. solanya
    Froyo Jul 31, 2014

    solanya , Jul 31, 2014 :
    I just received an email:

    "Thank you for purchasing the OnePlus One! We would not be where we are today without your help.

    In our eagerness to get the phone into everyone’s hands, we sent out a few too many invites. This means that you might experience 3-6 days of delay in your order shipment. Please don’t panic; everyone will still receive his or her OnePlus One! Express shipping will take priority and devices will be shipped chronologically according to order date.

    If you simply cannot wait, we can refund your order. Please reply to your order confirmation email stating that you’d like to cancel and our Customer Support team will be ready to help.

    As a young startup, we are still working out kinks in our operations. Please bear with us as we try to deliver to you the best product possible. We are very grateful for your support and understanding.

    OnePlus Support"
     

    #75
    blalasaadri and JakobRosenberg like this.
  16. psychobear
    Honeycomb Jul 31, 2014

    psychobear , Jul 31, 2014 :
    OMFG

    As said... empty warehouses... I sence a lot of yellow coming!! At least, chances are that it wwould be due to the Glue not hardening.
     

    #76
  17. JakobRosenberg
    Ice Cream Sandwich Jul 31, 2014

    JakobRosenberg , Jul 31, 2014 :
    That's transparency I can appreciate. Thank you for sharing!
     

    #77
  18. psychobear
    Honeycomb Aug 1, 2014

    psychobear , Aug 1, 2014 :
    Did Someone from Germany that ordered the 25th already got a shipping number or the phone?
     

    #78
  19. JakobRosenberg
    Ice Cream Sandwich Aug 1, 2014

    JakobRosenberg , Aug 1, 2014 :
    Close, Denmark, 24th (Sunday, so practically the same).
     

    #79
  20. alex98uk
    Froyo Aug 1, 2014


    #80