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Phantom/Ghost touch on OnePlus 7 Pro

  1. jeeters
    Eclair Nov 29, 2019

    jeeters , Nov 29, 2019 :
    Had it here and there on version 10.0.1 but since upgrading to 10.0.2, phantom touch has really intensified. Restarting phone resolves it temporarily but back to it after a while.

    Please help.
     

    #1
  2. paulplusone
    Froyo Dec 2, 2019

    paulplusone , Dec 2, 2019 :
    Did you get a fix for this? I too am experiencing the same fault. Worst since upgrading to 10.0.2.
     

    #2
  3. jeeters
    Eclair Dec 2, 2019

    jeeters , Dec 2, 2019 :
    Have turn off gesture navigation, and use the traditional 3-button layout. The issue is related to the back gesture, that is where the phantom touch/swipe happens.

    OnePlus hasn't acknowledged it and refuses to do so. I'm holding out until S11 is announced.
     

    #3
  4. infyplay
    Donut Dec 2, 2019


    #4
    samip.poks and jeeters like this.
  5. LarsDekkers
    Froyo Dec 3, 2019


    #5
    jeeters likes this.
  6. jeeters
    Eclair Dec 3, 2019

    jeeters , Dec 3, 2019 :
    I use NFC daily for Google Pay purposes, so have to go the route of turning off gesture navigation.
     

    #6
  7. LarsDekkers
    Froyo Dec 3, 2019

    LarsDekkers , Dec 3, 2019 :
    Yup it's not at all a solution but for now it solves the problem occurring
     

    #7
    Pontus Mazetti and jeeters like this.
  8. TimNv
    Donut Dec 4, 2019


    #8
    jeeters likes this.
  9. LarsDekkers
    Froyo Dec 4, 2019


    #9
  10. jeeters
    Eclair Dec 4, 2019

    jeeters , Dec 4, 2019 :
    Update: Looks like turning off NFC (a critical feature) might be the only temporary solution. Phantom back button came back even though I had traditional 3 button navigation on, first experienced in the Amazon app. Had to restart phone to get rid of it.

    Turning off NFC is not ideal for me due to Google Pay.
     

    #10
    _Rajvardhan_patil and cubito like this.
  11. cubito
    Eclair Dec 4, 2019

    cubito , Dec 4, 2019 :
    I have oneplus since the OPO... almost all of them, but the 7 pro will be my last.
    too many issues, I am fed up with the Ghost touch.
    No word from OP
     

    #11
    T1559412906353 and jeeters like this.
  12. jeeters
    Eclair Dec 4, 2019

    jeeters , Dec 4, 2019 :
    Is my first OnePlus, just bought it like last month. Came over from Nexus & Pixels. Now I know the grass is not always greener on the other side :( Wanted a phone that looked modern (I had Pixel 3). But miss it now.
     

    #12
    LarsDekkers likes this.
  13. D1576395627018
    Cupcake Dec 15, 2019


    #13
    jeeters and LarsDekkers like this.
  14. LarsDekkers
    Froyo Dec 15, 2019

    LarsDekkers , Dec 15, 2019 :
    A solution is turning off NFC but I can't believe this problem still exists because it is not acceptable that having NFC on gives ghost touches
     

    #14
    jeeters likes this.
  15. samip.poks
    Cupcake Dec 16, 2019


    #15
    jeeters likes this.
  16. jasbur
    Cupcake Dec 19, 2019

    jasbur , Dec 19, 2019 :
    I also have a ghost touch issue. Mine is in the top right about a half inch in from the top and side.
    I installed a touch screen test app that makes my screen all blue and puts a white dot or line wherever I touch. Within seconds of opening the app, a white dot appeared up there while I was not touching the screen at all.
    It's intermittent and the problem sometimes goes away for awhile.
     

    #16
    jeeters likes this.
  17. valheru77
    Cupcake Dec 21, 2019


    #17
    jeeters likes this.
  18. Zgierek64
    Cupcake Dec 22, 2019

    Zgierek64 , Dec 22, 2019 :
    I also started to experience ghost touch on version 10.0.2 but I do not help disabling nfc, it still occurs and usually manifests when writing on the messenger
     

    #18
    jeeters likes this.
  19. BaluDerPilot
    Cupcake Dec 23, 2019

    BaluDerPilot , via OnePlus 7 Pro , Dec 23, 2019 :
    Does someone know now when OnePlus will resolve the phantom touch issue? I'm still having it from time to time, often it helps for a short time when I clean the screen. But only for a really short time. It has began with Android 10 update and since then it got worse and worse. Pls fix, otherwise I've no other choice than going back to iPhone.
     

    #19
    E1587101850491 and jeeters like this.
  20. 006fazer
    Cupcake Dec 25, 2019

    006fazer , via OnePlus 7 Pro , Dec 25, 2019 :
    Hi

    I also have this ghost touch on my OP7Pro. disabling NFC seems to resolved it, but it's not a solution. I used Google Pay reguraly.

    I'm using OS Beta 7.
     

    #20
    E1587101850491, jeeters and TimNv like this.