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Phone Acting Weird. Deleted text messages automatically and contacts as well. Unable to rrcover via OnePlus 6

  1. omsinghs15
    Cupcake Jul 7, 2020

    omsinghs15 , via OnePlus 6 , Jul 7, 2020 :
    OnePlus 6 is acting weird. The system has deletrd my trxt messages and contavcta automatically and I am unable to recover the same. Tried Android Recovery tool as well but no luck in recovering. Why does this happen and is there any fox for the same.
     

    #1
  2. drl431
    Marshmallow Jul 7, 2020

    drl431 , Jul 7, 2020 :
    Consider a factory reset. Backup you data (except the apps) to the cloud or a pc first. Don't backup your apps as you could re-introduce the issue when restoring them.
     

    #2
    Artemus. likes this.
  3. omsinghs15
    Cupcake Jul 7, 2020


    #3
  4. drl431
    Marshmallow Jul 7, 2020

    drl431 , Jul 7, 2020 :
    Do you use junk apps (memory boosters/cleaners/antivirus)? Also, contacts are usually backed up with your Google account, Android tools wont help there.
     

    #4
    Artemus. likes this.
  5. omsinghs15
    Cupcake Jul 7, 2020

    omsinghs15 , via OnePlus 6 , Jul 7, 2020 :
    Nopes, I donot use any junk apps. When contacts got deleted tried to sync it with Google account but contacts were not there. I am sure I have synced it earlier. Today same thing happened with text messages , it just got deleted automatically, I am looking for root cause of it because now its bothering me a lot.
     

    #5
  6. swami4779
    Cupcake Jul 10, 2020

    swami4779 , via OnePlus 7 , Jul 10, 2020 :
    Facing the same issue with one plus 7 since 2 days .all my text msgs and contacts are also deleted..I don't know what the problem with one plus phones..I reached to service centre but no solution
     

    #6
  7. Heston_Highland
    Cupcake Aug 6, 2020 at 1:39 AM

    Heston_Highland , Aug 6, 2020 at 1:39 AM :
    i have a One Plus 7 Pro and my contacts get randomly deleted. They disappear from the cloud as well. Is there a solution to this problem?

    Also i have always installed all the software updates regularly. The problem has been going on since i bought the phone.
     

    #7