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Other Phone back damaged

  1. Sunny1108
    Cupcake May 18, 2018

    Sunny1108 , May 18, 2018 :
    my phone I got in the month of Jan 2018 have been using it since then in the cover provided in the box. to my surprise while cleaning the phone recently I noticed that there were small kind of water marks which post checking deeply found out to be discolouration on the back it is almost everywhere and the looks of the phone is destroyed since then I have stopped using the cover. please suggest
     

    #1
  2. Kytharsis
    Marshmallow May 18, 2018

    Kytharsis , May 18, 2018 :
    This is paint chippage from the included case. Depending on your location, visit a service center and see if the back plate can be replaced. If not, cover it up with a skin.
     

    #2
    Sunny1108 likes this.
  3. Sunny1108
    Cupcake May 18, 2018

    Sunny1108 , May 18, 2018 :
    thanks a tonne!!
     

    #3
  4. IkshitC
    Donut May 29, 2018

    IkshitC , May 29, 2018 :
    I HAVE SAME ISSUES
     

    #4
  5. nmargaritis
    Gingerbread May 29, 2018

    nmargaritis , May 29, 2018 :
    I had the same problem, I contacted oneplus provided pictures of the issue and I got it repaired within warranty. You might need to push a little bit though. Sometimes they say that it has been caused because you have not cleaned it or by exposure to heat.
     

    #5
    Sunny1108 likes this.