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Phone Call issue

  1. F_Praveen_Kumar_rXWV
    Cupcake Jan 21, 2018

    F_Praveen_Kumar_rXWV , Jan 21, 2018 :
    Hi ,.

    I'm using Oneplus 3T , I got a serious malfunction in my mobile today I rebooted and started several times but I can't able to find a solution for my problem

    the inbuilt phone app is not working properly when I try to call a friend it automatically getting rejected or if my friend is trying to get me when I pick the call I can't able to hear what they are saying and they also can't able to hear what I'm talking Please help me to solve the issue, I had attached a screenshot of my mobile network settings panel
    Note : I can able to use mobile data


    1516543007211.jpg

    1516543007298.jpg
     

    #1
    RoderickChandra likes this.
  2. RoderickChandra
    Eclair Jan 21, 2018

    RoderickChandra , Jan 21, 2018 :
    Even I get a problem when I try to make a call from the sim on which data is on it does not make the call but if at the same time I make a call on same number from the other sim it gets connected. Sometimes it works sometimes it does not work. Kindly please help me out.
     

    #2
  3. shirish.k
    Gingerbread Jan 21, 2018


    #3
  4. idkwhoiam322
    Nougat Jan 21, 2018


    #4
  5. thakurayush0497
    Gingerbread Jan 21, 2018


    #5
  6. AlloTomato
    Honeycomb Jan 21, 2018

    AlloTomato , Jan 21, 2018 :
    it's not about the phone app or something else.

    it's about the volte connectivity, whenever we are using a 4G data, to get or make calls we need to enable volte from settings.

    I've faced the same issue in my op5, after researching things I got this info from the service provider.

    for any assistance we can contact our service provider, so that they can provide better idea on their updated data or calls related information.
     

    #6
    F_Praveen_Kumar_rXWV likes this.
  7. D1516139547956
    Cupcake Jan 21, 2018


    #7
  8. F_Praveen_Kumar_rXWV
    Cupcake Jan 21, 2018

    F_Praveen_Kumar_rXWV , Jan 21, 2018 :
    whether we need to disable the Volte when removing. the sim
     

    #8
  9. AlloTomato
    Honeycomb Jan 21, 2018


    #9
  10. F_Praveen_Kumar_rXWV
    Cupcake Jan 21, 2018

    F_Praveen_Kumar_rXWV , Jan 21, 2018 :
    pls find the attached screenshot below 3 columns are un editable
     

    #10
  11. AlloTomato
    Honeycomb Jan 21, 2018


    #11
    F_Praveen_Kumar_rXWV likes this.
  12. stesone
    Cupcake Jan 21, 2018

    stesone , Jan 21, 2018 :
    why version of system oxygen have, in my op3t no volte enabled / disabled option in menu sim and network.
     

    #12
    F_Praveen_Kumar_rXWV likes this.
  13. F_Praveen_Kumar_rXWV
    Cupcake Jan 21, 2018

    F_Praveen_Kumar_rXWV , Jan 21, 2018 :
    thanks for your reply
     

    #13
  14. AlloTomato
    Honeycomb Jan 21, 2018

    AlloTomato , Jan 21, 2018 :
    that can be used only when you're on 4G network.
     

    #14