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OxygenOS Phone calls not showing up

  1. Vlad123456
    Froyo May 1, 2017

    Vlad123456 , May 1, 2017 :
    when someone calls me , the phone rings , vibrates but not showing up on the screen just as a notification, i have to pres the notification bar to enter the actual phone call screen . and if the screen is of i just hear de ringtone and i need to press the power button to see Who is calling me.. anyone has had this problem ? oxygen os 4.1.3
     

    #1
  2. Sun90
    Starting Point Expert Community Expert May 1, 2017

    Sun90 , May 1, 2017 :
    Backup your call logs using SMS backup app.
    Then wipe data and cache of the OnePlus dialer / phone app and then see.
    Also reset permissions to it and check.
     

    #2
  3. Vlad123456
    Froyo May 1, 2017


    #3
  4. wilmi12
    Cupcake May 1, 2017


    #4
  5. Sandeep varma
    Gingerbread May 6, 2017


    #5
  6. melshahawy
    Cupcake May 7, 2017


    #6
  7. Vlad123456
    Froyo Jun 18, 2017

    Vlad123456 , Jun 18, 2017 :
    i tried clearing cache , reset settings, all the permissions are on.. i hoped that a system update would resolve it, but no.. i ll post a screenshot of how it appears , and when it is locked it just rings and vibrates , the screen is not turning on .
    1497800851652.jpg
     

    #7
  8. cell4rd00r
    Cupcake Jun 22, 2017

    cell4rd00r , Jun 22, 2017 :
    The same thing is happening to me, I've tried everything..... this sucks. I hope there is a fix soon
     

    #8
  9. Vlad123456
    Froyo Jun 22, 2017

    Vlad123456 , Jun 22, 2017 :
    yeah..but i don t know why, it happend out of nowhere, right after i changed my ringtone with one from zedge.. but i try switching back to stock ringtones, and nothing..
     

    #9