3
[Submitted] Phone Calls Sound Like a Chipmunk

  1. eadiaz
    Donut Jul 14, 2020

    eadiaz , Jul 14, 2020 :
    Since I updated to O2 Stable 200601, my phone calls to others and voicemail sound like I am talking to a chipmunk on the other end. To fix this, I have to clear cache and data and reset the phone. The next couple of calls work, but then the issue returns. It's very annoying.
     

    #1
  2. MDMujtaba999
    OnePlus Bug Hunter Staff Member Jul 16, 2020

    MDMujtaba999 , Jul 16, 2020 :
    We will definitely work on the issue reported and we'll do our best to help you. We've got in touch with you via direct message. Looking forward for your response.

    Regards,
    Mujtaba
     

    #2
    D1602950388525 likes this.
  3. social3ngin33rin
    Cupcake Jul 23, 2020

    social3ngin33rin , Jul 23, 2020 :
    My phone is always working fine until I have to get a new update from 1+

    I recently updated my phone to OS 10 on my 1+5 and I have really annoying squeaking voices coming from my speakers when I call people. Squeaking that can be described by your "chipmunk" description lol. I think the new OS drains my battery more than the previous version I ran; I am tweaking it to see if I can fix it.

    If your suggestion is to factory reset my phone, I'm clearly going to buy my next phone from another company lol
     

    #3
  4. jjjetsetter
    Cupcake Sep 21, 2020

    jjjetsetter , Sep 21, 2020 :
    I'm having the exact same issue, distorted chipmunk sounds on calls since the update, any solutions?
     

    #4
  5. I1573856219700
    Cupcake Sep 28, 2020


    #5
  6. Riahlyze
    Cupcake Oct 4, 2020

    Riahlyze , Oct 4, 2020 :
    I am also having this issue.
    With the chipmunk sound, I have noticed that if I change the way the audio comes out, for instance turn it on speaker, the chipmunk noises stop. I change it back from speaker to the normal phone mode and it still works just fine for that call.
     

    #6
  7. D1602950388525
    Cupcake Oct 17, 2020


    #7
  8. jhoff
    Eclair Nov 6, 2020

    jhoff , Nov 6, 2020 :
    I have the same problem. I just missed some very important phone calls because of it. Please fix this! Reading the above, I was able to work around it by switching to speakerphone then back to normal but by the time I found this, it was too late. Not cool. Needs to work well as a phone above all else.
     

    #8
  9. smashersbay
    Eclair Nov 11, 2020


    #9
  10. aliliang
    Cupcake Jan 5, 2021

    aliliang , Jan 5, 2021 :
    Any updates on this? It is an incredible nuisance and embarrassing when I have to immediately hang up once I hear the chipmunk voice.

    I use my phone for work and I've been unable to answer calls or even return important voicemails. It's ridiculous.
     

    #10
  11. h20tor
    Cupcake Feb 26, 2021

    h20tor , Feb 26, 2021 :
    I've had this issue for awhile and haven't found a solution. The messenger app from Facebook has worked, but that's not an ideal workaround.

    It's sad when one of the most basic operations of a phone doesn't even work correctly.
     

    #11
  12. sheydayi
    Eclair Mar 6, 2021

    sheydayi , Mar 6, 2021 :
    I submitted a report, and went through a bunch of effort to get a system dump for them to look at. It has been sitting untouched since the end of December 2020. My guess is they will not bother to ever fix any oneplus 5 issues. I'm buying a different phone next time. The old oneplus is gone. Too bad. They used to care about their customers. May be time for a Pixel.
     

    #12