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[Submitted] Phone changes audio from bluetooth audio to phone/call audio and won't change back

  1. adamdallon
    Cupcake Oct 8, 2021

    adamdallon , Oct 8, 2021 :
    Use bluetooth audio. After a short period bluetooth audio will switch to call/phone audio and won't switch back. Restarting phone will switch it back but it will revert to being broken within less than a minute. Clearing cache and cookies for wifi and bluetooth does not help. Factory reboot fixed for about a week but now the issue is back. Bluetooth device is still connected when this happens and it occurs on all devices.
     

    #1
  2. adamdallon
    Cupcake Oct 8, 2021

    adamdallon , Oct 8, 2021 :
    Fix this by uninstalling the Alibaba app. Please note that Oneplus support does not seem to be aware of this as a solution
     

    #2
  3. V1513621021906
    Cupcake Oct 26, 2021

    V1513621021906 , via OnePlus 9 Pro , Oct 26, 2021 :
    Hi there - I am having the same issue but don't have alibaba installed. Any other suggestions?

    I can connect to the car for music, but once a call comes in it will only play on the phone.
     

    #3