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Phone contacts keep multiplying

  1. HighRise
    Cupcake Mar 5, 2021

    HighRise , Mar 5, 2021 :
    My 'Phone Contacts' keep multiplying and have reached over 120000.
    Many contacts are displayed 200-300 times each.
    due to this the phone app keeps crashing along with other apps and also heats up quite a bit.
     

    #1
  2. pablofg1978
    Head Moderator Head Moderator Mar 5, 2021

    pablofg1978 , Mar 5, 2021 :
    Hello there,
    What device do you have?
    If you have your contacts back up enabled on cloud, disable it.
     

    #2
    Artemus. and gdsingh94 like this.

  3. #3
  4. HighRise
    Cupcake Mar 6, 2021

    HighRise , Mar 6, 2021 :
    i have a one plus 7, merge did not work since the total number of contacts is over one hundred thousand so all apps are crashing. I am unable to back it up onto google drive as the file is over 85mb and drive allows only 25mb. Is there any way to export in CSV format so I can try and delete it in excel.
    I have a backup and also tried to delete all contacts but that too does not work. the contact app also cannot be uninstalled...wow
     

    #4
  5. akks
    KitKat Mar 6, 2021

    akks , Mar 6, 2021 :
    In accounts, disable sync of all accounts except Google. Logout from OnePlus cloud or any other cloud storages. Also logout from any secondary Google accounts. Then clear storage of contacts. Wait for it to re sync
     

    #5
    Artemus. likes this.