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phone getting hanged

  1. C1529313527915
    Cupcake Dec 10, 2018

    C1529313527915 , Dec 10, 2018 :
    I use oneplus 6gb 64gb.
    After the latest update my phone ha encountered issues.
    It hangs frequently.
    Please suggest some solution
     

    #1
  2. Artemus.
    Community Hero 2020 Dec 10, 2018

    Artemus. , Dec 10, 2018 :
    When did you last reset your phone since updating to Pie?
     

    #2
    Mr. Vandelay likes this.
  3. C1529313527915
    Cupcake Dec 10, 2018


    #3
  4. Artemus.
    Community Hero 2020 Dec 10, 2018

    Artemus. , Dec 10, 2018 :
    Not restart. Reset. As in, wipe your phone and return it to when you first got it?
     

    #4
    Mr. Vandelay likes this.
  5. C1529313527915
    Cupcake Dec 10, 2018

    C1529313527915 , Dec 10, 2018 :
    No I haven't reset.. But still it has 74% mrmory space remaining.
    I clear cache from time to time.
    I cannot wipe out my whole data at once.. This is not the feasible solution
     

    #5
    Hasmukh313 likes this.
  6. Artemus.
    Community Hero 2020 Dec 10, 2018

    Artemus. , Dec 10, 2018 :
    It might help your hanging problem.
     

    #6
    Mr. Vandelay likes this.
  7. C1529313527915
    Cupcake Dec 10, 2018

    C1529313527915 , Dec 10, 2018 :
    But why there is a need to reset the data??? 75% space is available with me.. There is no reason I should reset the data.
    I have used other high end mobile phones having the same configuration. Never faced a probkem like this.
     

    #7
    Hasmukh313 and ujjwalk308 like this.
  8. ngydat
    Lollipop Dec 10, 2018

    ngydat , Dec 10, 2018 :
    Why not ?

    It is recommended to factory reset your phone when you have a major update
     

    #8
    Mr. Vandelay and Artemus. like this.
  9. ngydat
    Lollipop Dec 10, 2018

    ngydat , Dec 10, 2018 :
    This has nothing to do with how much storage you have left
     

    #9
    Mr. Vandelay likes this.
  10. Sanchit_A15S05
    Cupcake Dec 10, 2018

    Sanchit_A15S05 , Dec 10, 2018 :
    mine too.
    i am feeling a lag in my device
    especially in messenger chatheads...
    the apps crash again and again... i am really annoyed by it..
    even tried to fix it by undergoing factory data reset[e]1f625[/e] but still the problem exists.
     

    #10
  11. Sanchit_A15S05
    Cupcake Dec 10, 2018

    Sanchit_A15S05 , Dec 10, 2018 :
    no it doesn't.
    I reseted my phone for more than 4 times
    but the problem in mine still exists..
    i think its a kind of virus or something in the device.
     

    #11
  12. gubro
    KitKat Dec 10, 2018

    gubro , Dec 10, 2018 :
    There is no virus on play store. Don't visit shady sites and you will get no virus.
    In my opinion the problem is you.
    Learn how to use a smartphone and your problems will disappear.
     

    #12
    Artemus. likes this.
  13. R1544465833310
    Cupcake Dec 10, 2018


    #13
  14. Artemus.
    Community Hero 2020 Dec 10, 2018

    Artemus. , Dec 10, 2018 :
    Wrong forum.
     

    #14
  15. Hasmukh313
    Gingerbread Dec 10, 2018

    Hasmukh313 , Dec 10, 2018 :
    ngydat

    Why not ?

    It is recommended to factory reset your phone when you have a major update



    Update - reset - restore

    Definitely, Oneplus has given us job rather then using normal phone #NaverSettle
     

    #15
  16. meirj25
    Eclair Dec 10, 2018

    meirj25 , Dec 10, 2018 :
    files can be corrupted or bugs can occur, if the freezing/hanging is that bad, resetting it to factory settings might be the easiest way to fix the problem
     

    #16