1
Phone Getting Locked On its Own via OnePlus 7 Pro Nebula Blue

  1. Shinjitsu no Naka , via OnePlus 7 Pro Nebula Blue , Feb 16, 2020 :
    Phone keeps getting locked on its own. This happens very frequently, while watching videos, surfing the web, playing games or even simply keeping it unlocked and not doing anything. I have sent feedback for this many times already and two updates have released since my feedback but this issue still persists. Can anyone give any suggestions to remedy this.
     

    #1
    G_plusone likes this.
  2. pablofg1978
    Head Moderator Head Moderator Feb 16, 2020

    pablofg1978 , Feb 16, 2020 :
    Hello there, there is no feedback summited by you about this issue, you have two feedbacks summited that are this ones
    https://forums.oneplus.com/threads/calculator-showing-wrong-value.1129379/
    https://forums.oneplus.com/threads/showing-up-of-alarm-icon.1088620/
    I suggest you to report your issue here
    https://forums.oneplus.com/feedback
     

    #2
  3. Shinjitsu no Naka , via OnePlus 7 Pro Nebula Blue , Feb 16, 2020 :
    i have given the feedback. I was contacted by someone named Dipjyoti. Here's a screenshot of that.
    1581865768001.jpg
     

    #3
  4. pablofg1978
    Head Moderator Head Moderator Feb 16, 2020


    #4
  5. Shinjitsu no Naka , via OnePlus 7 Pro Nebula Blue , Feb 16, 2020 :
    Because I've not been getting any feedback regarding the progress and 2 updates have already been released since I reported the problem, so I was hoping if anyone else could give me a solution.
     

    #5
  6. pablofg1978
    Head Moderator Head Moderator Feb 16, 2020

    pablofg1978 , Feb 16, 2020 :
    Did you submitted the logs that the bug hunter asked you to sent?
     

    #6

  7. #7
  8. G_plusone
    Nougat Feb 17, 2020

    G_plusone , Feb 17, 2020 :
    In Settings
    Security & Lockscreen
    Screen lock
    Automatically lock
    After *time* of sleep

    Set the time you want
     

    #8
  9. Shinjitsu no Naka , via OnePlus 7 Pro Nebula Blue , Feb 17, 2020 :


    G_plusone

    In Settings
    Security & Lockscreen
    Screen lock
    Automatically lock
    After *time* of sleep

    Set the time you want​


    It's not due to sleep after inactivity as this is a bug and occurs randomly, while am viewing the browser or watching a video, et cetra. So I want something to remedy the bug. Anyway thnx.
     

    #9
    F1583155295027 and G_plusone like this.
  10. F1583155295027
    Cupcake Jul 3, 2021

    F1583155295027 , Jul 3, 2021 :
    I have 7pro and facing the same issue while browsing watching vedio, using whatsapp means any time this happens and happens frequently around 20-30 times a day
     

    #10
  11. Ankita_S.
    OnePlus Bug Hunter Staff Member Jul 6, 2021

    Ankita_S. , Jul 6, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #11
    F1583155295027 likes this.
  12. S1603205790803
    Cupcake Dec 5, 2021

    S1603205790803 , Dec 5, 2021 :
    Same here. Im using 8pro and from last 2-3 months this issue is happening. I also raised a query and submitted the logs, but didnt get any response after that. And now a days the condition is pathetic. Whole day i want to struggle with this issue.
     

    #12
  13. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Dec 5, 2021

    Artemus , Dec 5, 2021 :
    That's a basic smartphone function. There's not much that can be done to fix it.
     

    #13