5

Phone goes Blackout(dead)

  1. I1539780665264 Cupcake Jun 9, 2019

    I1539780665264, Jun 9, 2019 :
    Issue: One Plus 7 pro bought a week ago went dead suddenly and it was not ready to boot up using the power button.
    Resolution: Tried power button+vol up button then it got up.
    Expectation: OnePlus should take this a bit seriously and fix it with immediate updates.
     

    #1
    Frope01, USAFA82, vsathishk and 2 others like this.
  2. silco_invermark.nl Cupcake Jun 9, 2019


    #2
  3. Mr.Aashi Eclair Jun 9, 2019


    #3
  4. Stealthie1 Froyo Jun 9, 2019

    Stealthie1, Jun 9, 2019 :
    this one YouTuber theorized its something with the first update and the camera....no idea if he's correct. i switched to international firmware as suggested and so far no issues
     

    #4
  5. OnLysHuBhAm Cupcake Jun 9, 2019

    OnLysHuBhAm, Jun 9, 2019 :
    same was happend with me. my phone was totally dead no charging, no response from power button then I searched on internet and found vol+ and power button solution and it worked. no problem after that phone working great. but it should be resolved.
     

    #5
  6. Frope01 Cupcake Jun 24, 2019

    Frope01, Jun 24, 2019 :
    It just happened to me. I've had the phone for a month. So the problem still exists. Very disappointing. It never happened with my 6T.
     

    #6
  7. Stealthie1 Froyo Jun 24, 2019

    Stealthie1, Jun 24, 2019 :
    What firmware are you using?
     

    #7
  8. Frope01 Cupcake Jun 27, 2019


    #8
  9. USAFA82 Cupcake Jun 28, 2019

    USAFA82, Jun 28, 2019 :
    I'm glad I found this thread. I ran into the same issue and hadn't tried the pwr + volume up trick. It worked!
    I typically leave my phone on and plugged in overnight. When I woke up this morning, it was blank and wouldn't power on.
    Thanks for the tip!
     

    #9