Phone has a bell with a slash - Phone is muted

  1. V1575330006907
    Cupcake Nov 5, 2020

    V1575330006907 , Nov 5, 2020 :
    I am currently getting no notification or ringing sounds. On the volume slider, the bell has a slash through it. When I click on it nothing changes. On the settings menu, it says phone is muted Calls and notifications will be muted. Any ideas on how to turn this off?
    I am on a 7 pro android 10 Oxygen os 10.3.4 GM21AA

    Thanks in advance


  2. Horsault
    Nougat Moderator Nov 5, 2020

    Best Answer
    Horsault , Nov 5, 2020 :
    There's an alert slider on the side of your device, with 3 positions (from bottom to top): ring, vibrate, silent.

  3. dsmonteiro
    Community Consultant Staff Member Nov 5, 2020

    dsmonteiro , Nov 5, 2020 :
    Hi there,

    In which position is the Alert Slider? It's that sliding button on the side of your device. You should set it to the bottom position.

    V1575330006907 likes this.
  4. V1575330006907
    Cupcake Nov 5, 2020

    V1575330006907 , Nov 5, 2020 :
    I'm an ***. thanks. I read other posts about slider and I didn't think I had one. after taking the case off, sure enough. have this phone almost 1 year and never knew about this slider. much appreciated. thanks for your help.

    Artemus. and dsmonteiro like this.
  5. Luarpc
    Gingerbread Nov 6, 2020

    Luarpc , via OnePlus 7 Pro Nebula Blue , Nov 6, 2020 :
    😂 😂
    This is one of the most feature that people love in oneplus phones, you have the phone for almost an year and didn't know about alert slider? Did you ever turned off or rebooted your phone?
    You are joking right? 🤔
    I'm sorry but it's surreal!