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Phone not allowing me to use mobile data when on a phone call

  1. michaelmike121
    Cupcake Feb 25, 2019

    michaelmike121 , Feb 25, 2019 :
    so I have a OnePlus 3 running Android 8.0. When I'm on phone calls I'm not able to use my mobile data. I'm on a study group so my phone calls tend to be hours sometimes and I can't use my internet at all for that time. I have dual Sims in and even when I switch sim 2 to data and sim 1 on phone calls I still can't get it to work. tried resetting network settings and nothing.

    can someone please help me because it's severely hampering my productivity.
     

    #1
  2. Dheeraj Menon
    Gingerbread Feb 25, 2019

    Dheeraj Menon , Feb 25, 2019 :
    Try to find out first if your carrier allows Volte(voice over LTE)
    If not there is nothing that can be done
     

    #2
    dineshsp04 likes this.
  3. dineshsp04
    Gingerbread Feb 25, 2019

    dineshsp04 , Feb 25, 2019 :
    good reply...!!! first check if you're on VOLTE mate
     

    #3
    Dheeraj Menon likes this.
  4. adityasp
    Donut Feb 25, 2019

    adityasp , Feb 25, 2019 :
    most of the time I think it depends on network provider , since I am a dual SIM user, I get data access while on call on one network and I don't get data access while on call for the other network.
     

    #4
  5. Nakele
    Honeycomb Feb 25, 2019

    Nakele , Feb 25, 2019 :
    I'm also a dual SIM user.

    There story goes like this for me:
    SIM 1 for text and calls
    SIM 2 for data

    When on call on SIM 1 usually I lose data on SIM 2, however if I make a call from SIM 2 while using data on SIM 2 I can still call & have internet at the same time
     

    #5
    adityasp likes this.
  6. adityasp
    Donut Mar 4, 2019

    adityasp , Mar 4, 2019 :
    makes sense
     

    #6
  7. Daniel Hee
    Gingerbread Mar 8, 2019


    #7