Phone not allowing me to use mobile data when on a phone call

  1. michaelmike121
    Cupcake Feb 25, 2019

    michaelmike121 , Feb 25, 2019 :
    so I have a OnePlus 3 running Android 8.0. When I'm on phone calls I'm not able to use my mobile data. I'm on a study group so my phone calls tend to be hours sometimes and I can't use my internet at all for that time. I have dual Sims in and even when I switch sim 2 to data and sim 1 on phone calls I still can't get it to work. tried resetting network settings and nothing.

    can someone please help me because it's severely hampering my productivity.

  2. Dheeraj Menon
    Gingerbread Feb 25, 2019

    Dheeraj Menon , Feb 25, 2019 :
    Try to find out first if your carrier allows Volte(voice over LTE)
    If not there is nothing that can be done

    dineshsp04 likes this.
  3. dineshsp04
    Gingerbread Feb 25, 2019

    dineshsp04 , Feb 25, 2019 :
    good reply...!!! first check if you're on VOLTE mate

    Dheeraj Menon likes this.
  4. adityasp
    Donut Feb 25, 2019

    adityasp , Feb 25, 2019 :
    most of the time I think it depends on network provider , since I am a dual SIM user, I get data access while on call on one network and I don't get data access while on call for the other network.

  5. Nakele
    Honeycomb Feb 25, 2019

    Nakele , Feb 25, 2019 :
    I'm also a dual SIM user.

    There story goes like this for me:
    SIM 1 for text and calls
    SIM 2 for data

    When on call on SIM 1 usually I lose data on SIM 2, however if I make a call from SIM 2 while using data on SIM 2 I can still call & have internet at the same time

    adityasp likes this.
  6. adityasp
    Donut Mar 4, 2019

    adityasp , Mar 4, 2019 :
    makes sense

  7. Daniel Hee
    Gingerbread Mar 8, 2019