1. eneskamis
    Cupcake Aug 3, 2018

    eneskamis , Aug 3, 2018 :
    There was a voice while watching the video from the phone , it was a warning sound. Then the phone shut itself down. I tried to open it later but it did not open. It always stays after the opening screen.

    I tried installing software again. He accepted the software, but the same problem persisted.

    The phone is charging properly and there is no problem. But the opening screen turns to the black screen after the logo and stays.

    What can I do? Pls help me!

  2. Juan_Ma
    Gingerbread Aug 3, 2018

    Juan_Ma , Aug 3, 2018 :
    With "installing software" you mean original OxygenOS from oneplus page?