Phone not working after Cyanogenmod 12.1 update

  1. alizaidi313
    Froyo Sep 1, 2015

    alizaidi313 , Sep 1, 2015 :
    When I received the update, I had around 5% battery. I didn't want to wait so I clicked update assuming it would only take a couple of mins

    But as you would expect, my battery died and now when I charged my phone again it only showed the black screen with the OnePlus Logo. The screen does not do anything other than stay on that same thing.

    I charged my Oneplus One for 5 hours, held down the power and volume button and then wiped all my data clean. I've tried literally everything and nothing is working.

    If anyone knows how to fix this I would really appreciate it. I'm using an s5 right now and I feel like I have downgraded. Someone please help lol

  2. Lynn T.
    Honeycomb Sep 2, 2015

    Lynn T. , Sep 2, 2015 :
    Sorry to hear about that. Could you submit a ticket onepl.us/support? Once done, please send me PM with your ticket number so I may get this forwarded to our corresponding team ASAP. Thanks!

  3. Corvinus77
    Honeycomb Sep 4, 2015