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OxygenOS

Phone randomly LOCKS

  1. Almou1 Cupcake Jun 21, 2019

    Almou1, Jun 21, 2019 :
    Just spent an hour with support. Finally agreed there IS a recognised problem. This causes phones to randomly go to lock screen. Can happen during calls/videos, basically any time. No reset or cache wipe helps.

    Just want to guage how many others it affects.

    Informed "working on a fix" but no date.
     

    #1
  2. LegolasX Jelly Bean Jun 21, 2019

    LegolasX, Jun 21, 2019 :
    do you have any magnetic material around the device? what about smart lock settings?
     

    #2
  3. Almou1 Cupcake Jun 21, 2019

    Almou1, Jun 21, 2019 :
    Hi LegolasX, no just a plastic/rubber cover, good idea but I don't use the smart lock settings.
     

    #3
  4. Almou1 Cupcake Jun 21, 2019