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Phone ringtone and notification tone stops working

  1. upasana_m
    Gingerbread Feb 6, 2018

    upasana_m , Feb 6, 2018 :
    Hi,

    After the latest update (5.0.2), there seems to be an issue that phone ringtone and other notification tones stop working at random. Restarting the phone solves this issue but after a few days or so, it happens again.

    Yes, I had cleared cache and all after the update, so that isnt the solution.

    Is anyone else facing this? Is there a known permanent fix to this?

    Thanks!
     

    #1
  2. luispereira3
    Eclair Feb 6, 2018

    luispereira3 , Feb 6, 2018 :
    Hey mate!
    I have the same issue. But to be more precise, it happens sometimes when I disconnect my Bluetooth. Also, at the beginning I thought the notifications and ringtones were not working, but they are actually coming from the earpiece instead of the loudspeaker.
     

    #2
  3. williamsclocks
    Donut Feb 6, 2018

    williamsclocks , Feb 6, 2018 :
    Same here. I haven't been able to pin this problem down to anything in particular. Seems to happen sometime after a reboot.

    When I go to school I slide the switch located at the upper left side of the phone to silent, which is the far up position. Will continue to test.

    Many people are complaining that I'm not answering my phone calls.
     

    #3
    Bavith_Reddy likes this.
  4. SujoyModi
    Ice Cream Sandwich Feb 6, 2018


    #4
  5. G1517946956705
    Cupcake Feb 6, 2018


    #5
  6. Madan Raj D
    Gingerbread Feb 6, 2018


    #6
    Bavith_Reddy likes this.
  7. LloydRebello
    Cupcake Feb 6, 2018


    #7
  8. G1517946956705
    Cupcake Feb 6, 2018


    #8
    Bavith_Reddy likes this.
  9. Madan Raj D
    Gingerbread Feb 7, 2018

    Madan Raj D , Feb 7, 2018 :
    Strange... mine works fine..
     

    #9
  10. williamsclocks
    Donut Feb 7, 2018

    williamsclocks , Feb 7, 2018 :
    Update

    The slide button has no effect on the cause of the problem.
     

    #10
  11. Sunil Sriram
    Gingerbread Feb 7, 2018


    #11
  12. satishsaragula
    Donut Feb 7, 2018


    #12
  13. kajahussain
    Gingerbread Feb 7, 2018


    #13
  14. G_Mihai_Costea_UERK
    Cupcake Feb 7, 2018

  15. ni34u2
    Cupcake Feb 7, 2018


    #15
  16. Vijay_Narasimha
    Eclair Feb 7, 2018

    Vijay_Narasimha , Feb 7, 2018 :
    Facing the same issue mate. It's pretty annoying to restart the phone everytime to fix it. This is happening especially after disconnecting my bluetooth earphones or switching from silent to general mode.

    Hope OnePlus addresses this issue ASAP.

    Edit: I took it up with OnePlus over Twitter. Let's see how it goes. Will keep you guys posted.
     

    #16
  17. mayankshukla
    Cupcake Feb 7, 2018


    #17
  18. G_Girish_v_BARv
    Cupcake Feb 7, 2018


    #18
  19. G_Girish_v_BARv
    Cupcake Feb 7, 2018


    #19
  20. upasana_m
    Gingerbread Feb 7, 2018

    upasana_m , Feb 7, 2018 :
    I have faced this issue even if I have not used bluetooth or earphones throughout the day. And yes, you are right, the ring works through headphones.

    Thats so weird.

    Hope oneplus solves this issue asap!
     

    #20