0
Photos & screenshots disappeared

  1. phh321
    Cupcake May 4, 2019

    phh321 , May 4, 2019 :
    Most of my photos and screenshots have disappeared off my OnePlus 5; any ideas?
     

    #1
  2. Akhshay Srinivasan
    Nougat May 5, 2019

    Akhshay Srinivasan , May 5, 2019 :
    How do you say that ?

    Check from the file manager > images > albums.

    If it's not appearing, ensure if you've backed-up GPhotos > albums > screenshots.
     

    #2
  3. phh321
    Cupcake May 5, 2019

    phh321 , May 5, 2019 :
    The photos and screenshots are not in file manager > images > albums.

    Google photos is set to back everything up, and the photos are there, but the screenshots are not

    Any ideas why this is happening in the first place?
     

    #3
  4. Hydra Bob
    Starting Point Expert May 5, 2019

    Hydra Bob , May 5, 2019 :
    There's a setting in Google photos called "free up device storage" that will automatically delete certain photos from your device storage if they're already backed up to the cloud. Sounds like that's what's going on here.
     

    #4
    phh321 likes this.
  5. phh321
    Cupcake May 5, 2019


    #5
  6. P1531382215965
    Cupcake Sep 14, 2019

    P1531382215965 , Sep 14, 2019 :
    I have same problem...
    my photos are automatically get disappeared.
    but it is showing in Google photos.
    but in Google photos - camera folder does not show old photos.
    when I see all photos option it's there my old photos.
    what is the issue..?
    I can't solve
    please help me
     

    #6