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Photo's, video's, whatsapp and gallery problem

  1. spulweggla
    Cupcake Sep 2, 2016

    spulweggla , Sep 2, 2016 :
    Bump.. Really need a solution for this problem. Have full wiped my phone and tried cos13 and oxygen - same error everywhere. Are there really just a handful of users with this fu*ing problem?
     

    #21
  2. Nx'
    Cupcake Sep 3, 2016

    Nx' , Sep 3, 2016 :
    In my case (ASUS ZE500KL) the issue was solved after the latest system update
     

    #22
  3. spulweggla
    Cupcake Sep 5, 2016

    spulweggla , Sep 5, 2016 :
    My Opo already got two updates since the problem appeared. Looks like it isn't on their bugfix list.

    Do you know what Asus changed to solve the issue? Any update changelogs or something?
     

    #23
  4. baasje69
    Cupcake Sep 12, 2016


    #24
  5. myself_boy
    Cupcake Sep 18, 2016

    myself_boy , Sep 18, 2016 :
    I have the same problema, since the last update.
    Some of my pics got grey. Others simply don't open. I have an OnePlusX.
    Any suggestion about how to fix this?
     

    #25
  6. Ashishnegi005
    Cupcake Sep 18, 2016

    Ashishnegi005 , Sep 18, 2016 :
    Bhai I am facing same issue.. Help me how to resolve this shit problem.. Cm 12.1 works fine but in CM 13 I can't open Gallery.. Please help me to fix this shit
     

    #26
  7. spulweggla
    Cupcake Sep 19, 2016

    spulweggla , Sep 19, 2016 :
    I've flashed my phone with Exodus 6 - an CM13 based Mod-Firmware. Same problem there! Looks like a general problem with Android 6.
     

    #27
  8. spulweggla
    Cupcake Oct 8, 2016


    #28
  9. Xeph20
    Ice Cream Sandwich Oct 13, 2016

    Xeph20 , Oct 13, 2016 :
    It's really sad how this problem isn't fixed yet after many months. I run multirom and my secondary roms have no problem (different versions) but all my apps and settings are on my main :(
     

    #29
  10. vighneshjs
    Cupcake Oct 24, 2016

    vighneshjs , Oct 24, 2016 :
    I am using oneplus2...i am also having this retarded problem..images hav no thumbnails but when selected can be seen...cant upload videos in whatsapp..marshmallow android..oxygen os 3.1.0....anyone hav any answer..?? Dont know how to do this "webm rename solving"....
     

    #30
  11. msshah8
    Cupcake Oct 26, 2016

    msshah8 , Oct 26, 2016 :
    Faced similar issues sometime back but than it was resolved with recent updates
     

    #31
  12. EllisDeezer
    Cupcake Dec 2, 2016

    EllisDeezer , Dec 2, 2016 :

    Dude I have the solution for your problem! follow these exact instructions:

    Delete the folder (com.android.gallery3d) in both internal and external SD card. Go to Settings -> Apps / Application manager -> search for Gallery -> open Gallery and tap on Clear Data . Switch off your phone and wait for few minutes (say 2-3 min) and then switch on and wait for few minutes. That's it!
    My gallery and Whatsapp are back to normal!
     

    #32
  13. SpainMinecrafter
    Cupcake Dec 8, 2016

  14. Yozen
    Cupcake Dec 9, 2016

  15. davkos
    Honeycomb Jan 17, 2017

    davkos , Jan 17, 2017 :
    Problem still exists and I'm wondering why not everyone is having this issue. Is there a fix for people who are not rooted and have stock O.O.S 3.5.6?

    Many thanks for a reply that can help.
     

    #35
  16. electrokid
    Cupcake Jan 18, 2017

    electrokid , Jan 18, 2017 :
    I'm having the same problem for long time on my OP2.

    I tried everything but still no way....

    Hope somebody found an easy solution fro this big problem.

    Hope somebody from OP could reply.
     

    #36
  17. Garra8
    Lollipop Apr 26, 2017


    #37
  18. Garra8
    Lollipop Apr 26, 2017

    Garra8 , Apr 26, 2017 :
    oneplus service told me to send the device to repair but im kind sure that they won make a thing because it were a problem of the OS or something. I will keep pushing.
     

    #38
  19. nuofficial91
    Cupcake Apr 26, 2017

    nuofficial91 , Apr 26, 2017 :
    After constant other issues, ended up buying an iPhone. Buying OP2 was definitely one of my biggest regrets.
     

    #39
    garra1810 likes this.