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Pink colour while watching Netflix via OnePlus 7 Pro

  1. Alvinantoz
    Honeycomb Oct 3, 2020

    Alvinantoz , via OnePlus 7 Pro , Oct 3, 2020 :
    Just now I noticed a pink colour shade on some scenes of the Netflix series Mindhunter. I am attaching a screenshot.
    Is this issue due to Netflix or issue with TV display?.
    1601707859320.jpg
     

    #1
  2. Venky61
    OnePlus TV Expert Community Expert Oct 3, 2020

    Venky61 , Oct 3, 2020 :
    Is it happening at any particular time stamp always or random?
     

    #2
  3. Alvinantoz
    Honeycomb Oct 3, 2020

    Alvinantoz , via OnePlus 7 Pro , Oct 3, 2020 :
    Random I guess, but particularly I noticed on this episode. When I backward the scene and played again it's disappeared from the early scene where the pink shadow appeared but again apperad after afew seconds ( different scene). it's a Dolby Vision supported series, after this issue I played YouTube video for almost an hour and I didn't notice the issue while on YouTube.
     

    #3
  4. Tokolozi
    Most Original Avatar Oct 3, 2020

    Tokolozi , Oct 3, 2020 :
    Seems like a decoding issue from the Netflix app. Especially if it didn't happen when you went back. Probably best to contact netflix.
     

    #4
    Alvinantoz, xnutzii and Venky61 like this.
  5. Venky61
    OnePlus TV Expert Community Expert Oct 3, 2020

    Venky61 , Oct 3, 2020 :
    It's most probably issue with Netflix. You can try playing someother DV content on Netflix to confirm if the issue is particular to DV on TV or Netflix.
     
    Last edited: Oct 3, 2020

    #5
    Alvinantoz, xnutzii and Tokolozi like this.
  6. Alvinantoz
    Honeycomb Oct 3, 2020

    Alvinantoz , via OnePlus 7 Pro , Oct 3, 2020 :
    After a turn off and turn on I again played the same scenes to check again and there was no pink shade issue. Picture played normally. I hope so it's an issue with Netflix. I'll update if I notice this again. Thanks for all your support.
     

    #6
  7. Alvinantoz
    Honeycomb Oct 3, 2020

    Alvinantoz , via OnePlus 7 Pro , Oct 3, 2020 :
    Thanks, yes I hope so it's an issue with Netflix.
     

    #7
    Tokolozi likes this.