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Pixels failure .....Any solution via OnePlus 6T

  1. Akash Boya
    Donut Oct 22, 2020

  2. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2020

    Venky61 , Oct 22, 2020 :
    Are there any more dead pixels on the screen?
    Contact the customer care via OnePlus Care App or phone and schedule a service visit immediately and see what they say. Generally OEMs have a minimum number of dead pixels for the replacement of panel, hope yours falls into that.
     

    #2
  3. Akash Boya
    Donut Oct 22, 2020

    Akash Boya , via OnePlus 6T , Oct 22, 2020 :
    There are two more dead pixels bro
     

    #3
  4. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2020

    Venky61 , Oct 22, 2020 :
    Good (not in that way). You should be able to get display replacement then. Hope you get that soon.
    Do share your experience here when you get it serviced.
     

    #4
    Akash Boya likes this.
  5. Akash Boya
    Donut Oct 22, 2020

    Akash Boya , via OnePlus 6T , Oct 22, 2020 :
    What about cost ...?
     

    #5
  6. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2020

    Venky61 , Oct 22, 2020 :
    Is it not under warranty?
     

    #6
  7. Akash Boya
    Donut Oct 22, 2020


    #7
  8. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2020

    Venky61 , Oct 22, 2020 :
    Then why would it cost you, It should be free of cost if the damage is not caused by you.
     

    #8
    Akash Boya likes this.
  9. Akash Boya
    Donut Oct 22, 2020


    #9
    Venky61 likes this.

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  12. Akash Boya
    Donut Oct 23, 2020

    Akash Boya , via OnePlus 6T , Oct 23, 2020 :
    Bro I contact with OnePlus care and I ordered service to home but they didn't respond what should I do
     

    #12
  13. Venky61
    OnePlus TV Expert Community Expert Oct 24, 2020

    Venky61 , Oct 24, 2020 :
    Hey,
    They aren't so prompt. Will take 3-4 days at least IMO. Wait for a week and even if by that time there's no update, do share here.
     

    #13
    Akash Boya likes this.