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Playstore App keeps crashing via OnePlus 6

  1. S1639063215245
    Cupcake Jan 25, 2022

    S1639063215245 , via OnePlus 6 , Jan 25, 2022 :
    My playstore App keeps crashing constantly for the past 3 days. I have tried everything I know to fix this issue with no luck. If anyone has any advice or had a similar situation please tell me the fix. Thanks 🙏
     

    #1
  2. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Jan 25, 2022

    Liehjan , Jan 25, 2022 :
    Tried everything like clearing cache from playstore app, play services app? Done a factory reset?
     

    #2
  3. S1639063215245
    Cupcake Jan 25, 2022

    S1639063215245 , via OnePlus 6 , Jan 25, 2022 :
    I did everything but factory reset. I have a ton of data I don't know how to back up
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 25, 2022

    Dresa91 , Jan 25, 2022 :
    What PlayStore version are you using?
    did you also clear cache and storage of the Android System WebView app?
     

    #4
  5. S1639063215245
    Cupcake Jan 25, 2022

    S1639063215245 , via OnePlus 6 , Jan 25, 2022 :
    I have the latest version installed. And I did clear data and catch on that too.
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 25, 2022

    Dresa91 , Jan 25, 2022 :
    Can you please share the version number?
     

    #6
  7. S1639063215245
    Cupcake Jan 25, 2022


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 25, 2022


    #8
  9. S1639063215245
    Cupcake Jan 25, 2022


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 25, 2022


    #10
  11. S1639063215245
    Cupcake Jan 25, 2022


    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 25, 2022


    #12
  13. S1639063215245
    Cupcake Jan 26, 2022


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 26, 2022

    Dresa91 , Jan 26, 2022 :
    What exactly? Can you please give more information?
     

    #14
  15. S1639063215245
    Cupcake Jan 29, 2022

    S1639063215245 , via OnePlus 6 , Jan 29, 2022 :
    It keeps restarting when in the app, like every 2-3 seconds so I can't do anything in the app store. It's like in a loop
     

    #15
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 29, 2022

    Dresa91 , Jan 29, 2022 :
    Did you update the app?
    Did you clear cache and storage of the Android system WebView app?
     

    #16
  17. S1639063215245
    Cupcake Jan 31, 2022

    S1639063215245 , via OnePlus 6 , Jan 31, 2022 :
    Yes I did all of that. I'm now having problems with all my apps. Freezing, lag, stuttering, crashing. Can't use playstore at all..
     

    #17
  18. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 31, 2022

    Dresa91 , Jan 31, 2022 :
    Can you please give a factory reset a try?
     

    #18