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(please use search/closed) Ambient Display not working OnePlus 7 pro

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  1. Madhan05
    Cupcake May 19, 2019

    Madhan05 , May 19, 2019 :
    My ambient Display is not working. Tap to show, Double tap to wake up is also not working. I factory reset the phone but still it's not working.
     

    #1
    FTORRES1179 likes this.
  2. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer May 19, 2019


    #2
  3. Ramesh_Sonwane
    Froyo May 20, 2019

    Ramesh_Sonwane , May 20, 2019 :
    for me it worked after popping out selfie camera once
    try going to camera and use selfie camera for once
     

    #3
  4. blackjoker84
    Cupcake May 20, 2019


    #4
  5. OnePlus_Robot
    Froyo May 20, 2019

    OnePlus_Robot , May 20, 2019 :
    Yes. you have to turn ambient display ON from settings :)
     

    #5
  6. Madhan05
    Cupcake May 20, 2019


    #6
  7. Q1558271066073
    Cupcake May 20, 2019

    Q1558271066073 , May 20, 2019 :
    It's been happening on and off for me. It was fun for a couple of days..... software update coming soon??
     

    #7
  8. kunaltharwani
    Cupcake May 21, 2019


    #8
    Rahulnb likes this.
  9. Manzo9120
    Donut May 21, 2019

    Manzo9120 , May 21, 2019 :
    have the unlocked version mine completely broke as well...nothing works double tap, notifications, light up edge absolutely nothing ...it worked when I got the phone yesterday updated to 9.5.3 not sure if that did it but hasn't worked since this morning.... tried pretty much everything except hard reset which I'm not doing now on a day old phone.[e]1f620[/e]
     

    #9
  10. guenole_k
    Froyo May 23, 2019

    guenole_k , May 23, 2019 :
    it seems to depend of the light conditions. in bright light or in good light conditions it works as expected. I don't understand why the double tap and ambiant mode needs good light condition because it has to work even in the dark
     

    #10
  11. kkkkking
    Cupcake May 23, 2019


    #11
  12. Mohitramani007
    Donut May 23, 2019


    #12
  13. daspalrahul
    Cupcake May 23, 2019

    daspalrahul , May 23, 2019 :
    Hi, sorry about an off topic reply, but I think I have a problem with my phone and was wondering of others had it as well, but I'm a new user so I was wondering if anyone could make a post on my behalf, so I can hey better inputs.

    Well any of you be willing to help?

    following is the post:-


    Hey everyone, I was wondering if anyone experienced any issue with the touch input on both the top left and top right corners of the screen.

    I turned on the show touches option from the developer options and yeah the touch inputs weren't really registering.

    Anyone else see anything similar?

    I restarted the phone and the touch seems to work fine for now but I'll keep a closer look.

    I wonder if it is because of issues with the curved panel.

    Cheers!

    Edit: typo
     

    #13
  14. Iamayankjain
    Honeycomb May 23, 2019


    #14
  15. Mohitramani007
    Donut May 23, 2019


    #15
  16. Spelt
    Ice Cream Sandwich May 24, 2019

    Spelt , May 24, 2019 :
    On my phone in darkish conditions it doesn't even work.
     

    #16
  17. OnePlus_Robot
    Froyo May 24, 2019

    OnePlus_Robot , May 24, 2019 :


    daspalrahul

    Hi, sorry about an off topic reply, but I think I have a problem with my phone and was wondering of others had it as well, but I'm a new user so I was wondering if anyone could make a post on my behalf, so I can hey better inputs.

    Well any of you be willing to help?

    following is the post:-


    Hey everyone, I was wondering if anyone experienced any issue with the touch input on both the top left and top right corners of the screen.

    I turned on the show touches option from the developer options and yeah the touch inputs weren't really registering.

    Anyone else see anything similar?

    I restarted the phone and the touch seems to work fine for now but I'll keep a closer look.

    I wonder if it is because of issues with the curved panel.

    Cheers!

    Edit: typo​


    Hello Sir,

    I got your issue.
    I think you could record or take logs for this ?
    I too observed this but not always..
    I think it is related to some apps or particular UI windows
     

    #17
  18. keithnyc
    Marshmallow Moderator May 24, 2019


    #18