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#PMChallenge - Call someone when he/she on silent mode

  1. bar_sc Cupcake Feb 5, 2019

    bar_sc, Feb 5, 2019 :
    Hi, I'm really exciting to participate in this contest
    Did you ever have an emergency and had to call someone urgently but their phone was on silent mode which makes them unavailable? Have you ever had to put your phone on silent mode but was afraid that you are going to miss an emergency call?

    This is for you! This feature is going to solve your problem.

    I'll start by the product requirements document

    Who are the users?
    Users are people who needs to put their phone on silent mode sometimes, but still want to get a call only in case of an emergency.

    Users are people who have an emergency case and need to call someone even if the other side is on silent mode.

    Some examples:

    Parents that are in a meeting but afraid that they might get an emergency call from the kindergarten teacher

    Children/Grandchild's of an elder that sometimes put their phone on silent but want to be available in case of an emergency.

    Someone who is in an emergency and need to call his relatives urgently.

    What is the proposed function?
    When placing a phone call, the user can mark this call as an emergency. This way (and only if the other side approved this in advanced) your phone call will ring on the other side, even if the other side is on silent mode.

    On the other side - you can accept emergency calls from others, so if someone is calling you an emergency call when you are on silent mode, then your phone is going to ring.

    The user that gets the call should allow in advance which contacts (or all of them) are allowed to make emergency call to him.
    The user that makes the call should mark the call as an emergency call.

    What is the user value?
    Users will have the peace of mind of being able to call someone when they are in an emergency.
    Users will have the peace of mind when putting their phone on silent mode by knowing that in case of emergency the will get the call even they are on silent.

    If there are existing comparable functions in the smartphone industry, how is your proposed feature superior?
    There is no exactly the same feature but something very limited. Now in Android you can mark specific contacts that can call you when you are in do not disturb mode. But the difference is that nowadays every call from those contacts will ring your phone. In my feature, only in case the caller mark the call as an emergency call then your phone will be rang.

    Let's continue with the flow:
    You need to configure your white list (contacts that can call you an emergency call):[​IMG]

    From the other side - need to place an emergency call? just choose the contact you want:
    [​IMG][​IMG]

    If you choose a contact that white listed you and emergency call is an option, then you will get the following screen (press on the phone icon will make the emergency call):
    [​IMG][​IMG]

    If the other contact didn't white listed you, then you will get the following screen:
    [​IMG][​IMG]

    There is also a nice widget, to help you even more in a case of an emergency:[​IMG]
    [​IMG]

    Summary:
    This feature is going to help you in case you want to call someone when you are in an emergency, and also helps you to get emergency calls from others, in case they are in an emergency.
     
    Last edited: Feb 5, 2019

    #1
    Dante1 and Chuck_James like this.
  2. AtomicEntity Gingerbread Feb 5, 2019

    AtomicEntity, Feb 5, 2019 :
    But Calls are transmitted via GSM signal. Can it carry the extra data for marking the call as Emergency ? Maybe VolTE calls can support that (Not sure)
     

    #2
    Intruder71 likes this.
  3. Moin2200 KitKat Feb 5, 2019

    Moin2200, Feb 5, 2019 :
    Sounds like a nice idea, just like do not disturb which lets you star contacts that will go through to you even if you turned DOD on.
     

    #3
    kevinplus2 and MANYA_1999 like this.
  4. bar_sc Cupcake Feb 5, 2019

    bar_sc, Feb 5, 2019 :
    Thanks :) the main difference as I mentioned is that in today's solution *all* the calls from this contact will make your phone ring. In my solution it's only in case of an emergency call.
     

    #4
  5. bar_sc Cupcake Feb 5, 2019

    bar_sc, Feb 5, 2019 :
    Thanks for your comments. So what I have in mind is using mobile data in order to achieve this. But maybe OnePlus engineer will have a better idea.
     

    #5
  6. AtomicEntity Gingerbread Feb 5, 2019

    AtomicEntity, Feb 5, 2019 :
    Another issue with this is even if they manage to implement this using mobile data, the Caller's phone also have to be a oneplus device. Surely other vendors will not send the emergency indicator when a call is initiated from their phone.
     

    #6
    bar_sc likes this.
  7. bar_sc Cupcake Feb 5, 2019

    bar_sc, Feb 5, 2019 :
    Basically you are right, but can be resolved by adding this capability through an app (which will already be built-in in Oxygen)
     

    #7
  8. Its.Leandroo The Lab - OnePlus 6 Reviewer Feb 6, 2019

    Its.Leandroo, Feb 6, 2019 :
    This means other people will have to install an additional app, which also requires special permissions to send data during calls. This is going to be very difficult for iPhone users, as Apple strictly controls what permissions apps have.
     

    #8
  9. siva11qa Donut Feb 11, 2019

    siva11qa, Feb 11, 2019 :
    Based on the discussion, this feature implementation is from Android side than from 1+ side
     

    #9