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#PMChallenge - Quick Board to never type those boring fields over and again

  1. shra1cumar Donut Feb 11, 2019

    shra1cumar, Feb 11, 2019 :
    Quick Board flow (1).png

    Who are the users?

    • Frequent ecommerce users
    • Users who feel frustrated at the back of their mind, typing the same details like name, email, mobile number, address, card details over and again whenever they use a new app/website.
    • People who use some notes app to save common details and switch between apps to copy paste from the notes app to wherever needed.
    What is the proposed function?
    Enhanced keyboard with ‘Quick Board’ feature,

    Functionality #1
    Can store any frequently used fields and can be used anytime with a single tap.
    Use case
    You are signing up on a new ecommerce app, you got to fill your details - name, email, mobile number, add a new address, and also may be the card details while making the purchase.
    It feels very frustrating (at least for users like me) to type all these details.

    Here is a wireframe of how you can quickly type your name without actually typing it using the Quick Board feature.
    name.png
    Similarly, you can quickly type all the other fields.

    Functionality #2
    It need a long press to select any text on the screen to copy to clipboard.
    It should not need another long press to paste.
    A button shows up to ‘paste’, when you add something to clipboard.

    Here is a wireframe of how the functionality works.
    paste.png

    Here is a detailed user flow of both the features with some high fidelity wireframes in three sections.
    (The color scheme would be the accent color of the phone chosen by the user)

    1. User flow to explain the primary Quick Board functionality
    2. First time user flow with details on how the user can save fields.
    3. User flow to explain the quick paste functionality

    Quick Board functionality

    Email field
    Quick Board flow (11).png

    Quick Board flow (12).png


    Name field
    Quick Board flow (13).png
    Quick Board flow (14).png
    Quick Board flow (15).png

    Address field

    Quick Board flow (16).png
    Quick Board flow (17).png

    Card field

    Quick Board flow (18).png

    First time user flow
    Quick Board flow (2).png

    Quick Board flow (3).png
    Adding email ID field
    (It would be upto OnePlus's AI capability to suggest/pre-add some of these fields for the user already)
    Quick Board flow (4).png
    Adding mobile number field
    Quick Board flow (5).png
    Adding address field
    Quick Board flow (6).png
    Adding Location field
    Quick Board flow (7).png Quick Board flow (8).png Quick Board flow (9).png
    Adding card field
    Quick Board flow (10).png
    Users can navigate to Quick Board Interface directly through settings to view/add/delete all the fields added and to access more options with in to sync these fields across multiple devices, if any or to save the fields if the user has to change to a new OnePlus device.

    Quick Board Interface
    Quick Board flow (21).png

    Paste Functionality
    Quick Board flow (19).png Quick Board flow (20).png

    What is the user value?

    • Users no longer feel frustrated typing the same thing over and again.
    • Type those boring fields in a jiff and feel like a pro.
    • Also save “time” in the process. (Although it is a little time, relatively, it seems a lot of time saving)
    • Users feel delighted to experience more meaningful UX.

    If there are existing comparable functions in the smartphone industry, how is your proposed feature superior?

    To a level, this problem is being addressed by Google auto suggest. However, it works well with basic fields like name and email ID but cannot fulfil the purpose well with fields like address, card details, location and also doesn't allow custom fields for some use cases to save some other fields like SSN, Account number, Aadhar number(India), etc

    There seem to be a couple of keyboard apps to address the similar problem. However they are not efficient as they try to learn most frequently used words by a user and present the same in an in a disturbing UI.

    Isn't it really scary to know some random developers knowing what all you type on your phone?

    The paste feature is inspired from Windows Phone OS. This is currently present in some popular apps like Swift Key Keyboard app and has been introduced in iOS already.

    With the features built within the default keyboard, users can enjoy the benefits of the functionalities the users are used to with the default keyboard like swiping to type and the spellings that default keyboard learns about the user, while being confident on the privacy and security.

    --Thats all folks--


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    Last edited: Feb 11, 2019

    #1
  2. Sridhar Ananthanarayanan Lollipop Feb 11, 2019

    Sridhar Ananthanarayanan, Feb 11, 2019 :
    How is it different from a password manager and a browser’s auto-fill feature?
     

    #2
    xnutzii and alessiodales like this.
  3. Moin2200 KitKat Feb 11, 2019

    Moin2200, Feb 11, 2019 :
    Awesome presentation.
    But that just sounds like autofill and password manager.
     

    #3
    xnutzii and laiosg like this.
  4. laiosg Gingerbread Feb 11, 2019

    laiosg, Feb 11, 2019 :
    Wait, didn't Google already do something of the part with their system-wide autofill support?
    Nice presentation though.
     

    #4
    xnutzii likes this.
  5. ArcadiyKulchinskiy Froyo Feb 11, 2019


    #5
  6. WeirdPictureFTW Cupcake Feb 11, 2019


    #6
  7. shra1cumar Donut Feb 11, 2019

    shra1cumar, Feb 11, 2019 :
    The password manager can help only in auto filling the password and the browser's auto fill restricts it to only browsers.
    The Quick Board functionality can be used across browsers or apps and even on new browsers, which have't learned anything about the user yet.
     

    #7
  8. shra1cumar Donut Feb 11, 2019

    shra1cumar, Feb 11, 2019 :
    Thanks Moin.
    Well, it's true that it sounds like autofill/password manager. However, it is like a more robust version of it.

    This also perfectly fits in the use case of People who use some notes app to save common details and switch between apps to copy paste from the notes app to wherever needed. Everything just happens within the keyboard for them now. Must be a delightful experience for them. :)
     
    Last edited: Feb 11, 2019

    #8
  9. shra1cumar Donut Feb 11, 2019

    shra1cumar, Feb 11, 2019 :
    Thanks laiosg.
    The idea is to address what google is also trying to address but is reaching there, slowly, using only AI. However, this idea is to make it robust and put it to action soon with AI + human assistance.
     

    #9
  10. toastytoast1234 Lollipop Feb 11, 2019

    toastytoast1234, Feb 11, 2019 :
    Excuse me if I prefer not to trust my account numbers, payment card details & SSN to be securely managed by an OP app.
     

    #10
    xnutzii likes this.
  11. shra1cumar Donut Feb 11, 2019

    shra1cumar, Feb 11, 2019 :
    Well, this may not be very appealing to all kinds of users.
    However, it would be up to OnePlus's acquisition/adaption strategy to build user's trust with some compliance certification or through some other method to address such concerns too.
    Although, it could be useful for all other not so sensitive details, which you might frequently use.
     

    #11
  12. Sridhar Ananthanarayanan Lollipop Feb 12, 2019

    Sridhar Ananthanarayanan, Feb 12, 2019 :
    I would rather wait for Google/ Microsoft to come up with something like that. I like the idea though.
     

    #12
    shra1cumar likes this.
  13. dsmonteiro Community Consultant Community Expert Feb 13, 2019

    dsmonteiro, Feb 13, 2019 :
    It also works with apps and it also fills other fields like addresses and credit cards. Just tested.
     

    #13
  14. shra1cumar Donut Feb 13, 2019

    shra1cumar, Feb 13, 2019 :
    Imagine you are using two apps where you got to fill the address.
    App 1 has just one field for the whole address.
    App 2 has these fields - house number, street, city, pincode, state
    App 3 allows you to select the location and pre fills all the fields except for the house number.
    Auto filling address doesn't work perfectly in all 3 scenarios.
    If the text enters the whole address where you got to just enter the house number, you have to delete the rest of the text.

    Moreover, for the predictive text to kick in, it might take about 4 letters. This feature can help users enter such text with better certainty.

    Also, it is really cumbersome to pin the location on a map on any app when you currently are in a different location, especially when the location is not accurately mapped in Google map by the house number.
    With this feature, when you select the saved location, it enters the exact geo location, making it easier to point a location on the app.

    It also works with some not so commonly used fields like SSN like numbers whenever you have to use them. Otherwise, it takes the user to pull out the card to check the number when needed.
     

    #14