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Working Pocket mode. via OnePlus 8T

  1. E1602743283580
    Cupcake Oct 25, 2020

    E1602743283580 , via OnePlus 8T , Oct 25, 2020 :
    There is a glitch or sensor fault in my new device OnePlus 8t. And this is getting frequent every time I switch on my phone. I am not able to perform any of the activity due to this on my phone.
    1603611267761.jpg
     

    #1
  2. Onyez
    Donut Oct 28, 2020


    #2
  3. TheGeekGirl
    Froyo Nov 9, 2020

    TheGeekGirl , via OnePlus 8T , Nov 9, 2020 :
    I am having the same issue. There's nothing blocking the top portion of the phone and it's just stuck in Pocket Mode. This morning I had to restart the phone to get it out of pocket mode.
     

    #3
    E1602743283580 likes this.
  4. Gav_W86
    Starting Point Expert Community Expert Nov 9, 2020


    #4
  5. O1537010694902
    Donut Nov 11, 2020

    O1537010694902 , via OnePlus 8T , Nov 11, 2020 :
    I'm having the same problem it's frustrating when you are on a call and you can't switch the phone on to cut the call.

    It's triggered every time even when the phone isn't in the pocket.

    Is anyone having this issue too.
     

    #5
  6. Gav_W86
    Starting Point Expert Community Expert Nov 12, 2020

    Gav_W86 , Nov 12, 2020 :
    do you have a screen protector on?
     

    #6
  7. O1537010694902
    Donut Nov 12, 2020


    #7
  8. J1603438084164
    Cupcake Nov 13, 2020


    #8
    E1602743283580 likes this.
  9. maheshyadav13feb
    Gingerbread Nov 13, 2020


    #9
    E1602743283580 likes this.
  10. Benjamin_Ensenat
    Cupcake Nov 18, 2020


    #10
  11. Macvin Dsouza
    Cupcake Nov 22, 2020


    #11
  12. kotasha
    Donut Nov 22, 2020

    kotasha , via OnePlus 8T , Nov 22, 2020 :
    Same issue, it causes problems on calls as screen stay turned off as if it's on my head while it's not !!!! Am afraid am gonna break it soon if it doesn't get fixed !!!!!!!!
     

    #12
    O1537010694902 likes this.
  13. kotasha
    Donut Nov 25, 2020

    kotasha , via OnePlus 8T , Nov 25, 2020 :
    Guys do a wipe cache, looks like it helps and resolves the problem, not sure yet if it's totally functioning but looks like much better
    ---
    edit : not effective at all, still suffering from the issue.. i hate this phone
     
    Last edited: Dec 7, 2020

    #13
  14. Trumpsdandruff
    Honeycomb Nov 28, 2020

    Trumpsdandruff , via OnePlus 6 , Nov 28, 2020 :
    Ok guys this: make sure that you are in a space with very good lighting, bright sunlight for example. And look really really close to the edge of the glass on you screen, use a magnifying glass if necessary. Now push the screen in with your finger while remaining super focused at the edge of the glass. Does the glass ever so slightly sink in and out of the phone frame ? If yes, this is the reason for the false pocket mode alert. This can happen due to a hard drop, or bend (if you accidentally sit on your phone for example)

    I faced this on my OP6 but a friend has it also on OP6T so I guess it is something that may happen in a variety of OP devices.

    I would advice contacting support for a repair. I personally like to experiment and open/disassemble my phones, change batteries by myself etc and have the necessary tools to do so as a hobby. So I gently lifted the top right corner of the screen and put some super glue under the glass, then kept it firmly pressed for a couple of hours. The glass does not move at all and is firmly into place so the problem got away. I would however discourage you from doing this unless you absolutely know what you are doing, and are prepared to say goodbye forever to your warranty.

    Cheers.
     
    Last edited: Nov 28, 2020

    #14
  15. Macvin Dsouza , via OnePlus Community App , Nov 30, 2020 :
    This issue is faced even if you turn off the pocket mode. Hence it is sure that this is a software bug
     

    #15
  16. Trumpsdandruff
    Honeycomb Nov 30, 2020

    Trumpsdandruff , via OnePlus 6 , Nov 30, 2020 :
    Ok if you are sure it's software related you can skip my recommendation. Otherwise, since it won't take more than a minute, why not check it out anyway. It won't hurt.
     

    #16
  17. J1541105421558
    Donut Dec 3, 2020

    J1541105421558 , via OnePlus 8T , Dec 3, 2020 :
    I came here to add that I'm having the same issue. The phone is still under original screen protector. I often get this message. I'm hoping this will be a quick ota fix.
    the phone has never fallen or anything like that. it's been in good care.
     

    #17
  18. Mmr394
    Cupcake Dec 3, 2020

    Mmr394 , via OnePlus 8T , Dec 3, 2020 :
    Also having the same issue with my 8t. Very frequent. It even happened five times in a row yesterday while the phone was on my cars phone holder. Nothing in front of the phone. And by the way I removed the screen protector when I got the phone.
     

    #18
  19. bilalkhan.mjh
    Cupcake Jan 20, 2021


    #19