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poket mode not working on oneplus 6 after taking latest update

  1. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    Hi team,
    I just apply the latest patch released for one plus 6 .
    then after my pocket mode is not working.
    PFA the screen shots for reference of version and update.


    would someone help me how to fix it.
    1568817410658.jpg

    1568817410687.jpg
     

    #1
  2. ngydat
    KitKat Sep 18, 2019

    ngydat , Sep 18, 2019 :
    Can you describe the situation where the pocket mode doesn't work ?
     

    #2
  3. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    when I put the phone in pocket and after some time when I pull back .
    1) screen is still on. I have checked the display timeout setting it is 15s .
    2) for the second check I have checked the pocket mode setting . yes it is enabled.

    3) for just testing it I just covered the sensor with paper it won't appear pocket mode protection screen ( which working earlier)
     

    #3
  4. ngydat
    KitKat Sep 18, 2019

    ngydat , Sep 18, 2019 :
    Did you enable smart lock by any chance ?
     

    #4
  5. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :


    ngydat

    Did you enable smart lock by any chance ?​


    not yet , would I have to enable it.
     

    #5
  6. ngydat
    KitKat Sep 18, 2019

    ngydat , Sep 18, 2019 :
    No. If that was the case, I would tell you to disable it.
     

    #6
  7. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    it already disabled
    1568818385669.jpg
     

    #7
  8. ngydat
    KitKat Sep 18, 2019


    #8
  9. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    sir ,

    I got one problem it is only working when screen is locked otherwise it's not working
     

    #9
  10. ngydat
    KitKat Sep 18, 2019

    ngydat , Sep 18, 2019 :
    So that means your phone is getting unlocked in your pocket. And I'm telling you : the reason it happens is Smart Lock.

    There's no harm in checking if Smart lock is enabled, isn't it ?
     

    #10
  11. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    yes it is enabled for driving. should I turn it off.
     

    #11
  12. ngydat
    KitKat Sep 18, 2019

    ngydat , Sep 18, 2019 :
    In your case, (in smart lock), disable the on-body detection and the trusted places
     

    #12
  13. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :


    ngydat

    In your case, (in smart lock), disable the on-body detection and the trusted places​


    might be , I will reset the smart lock settings
     
    Last edited: Sep 18, 2019

    #13
  14. aniltiwari
    Cupcake Sep 18, 2019

    aniltiwari , Sep 18, 2019 :
    no it's not working...
     

    #14