4
Poor cuality protective case

  1. masinfan
    Jelly Bean Jul 23, 2014

    masinfan , Jul 23, 2014 :
    DSC_000001[1].JPG
    I would like to report poor quality of the original protective cases you OP. I bought a white along with my mobile and only took me two days before starting to crack at the corners. There are several cases more users with the same problem.

    It breaks without being hit. Only with normal use.

    EDIT:today they have offered, from support, replacement or refund for the damaged case. Good after-sales service by OnePlus.
     
    Last edited: Jul 26, 2014

    #1
  2. cuchufleta
    Gingerbread Jul 23, 2014


    #2
  3. m1sterj1n
    Honeycomb Jul 23, 2014

    m1sterj1n , Jul 23, 2014 :
    "Hard and Sturdy
    Made of high quality PC, the OnePlus One protective case distributes potential impact on your One throughout the whole surface of the cover, providing protection for your One from the most sudden falls, or just an unforeseen bump. Treated with a hard finish, the shell itself is resistant to cracks and scratches."
     

    #3
  4. borceg
    Honeycomb Jul 23, 2014

    borceg , Jul 23, 2014 :
    Hard plastic is prone to cracks. That's why eBay is my favorite shopping place for accessories. Never ever buy official accessories
     

    #4
    mkv, VillageId10t, m1sterj1n and 2 others like this.
  5. israeljm
    Gingerbread Jul 23, 2014


    #5
    cuchufleta likes this.
  6. cuchufleta
    Gingerbread Jul 23, 2014

  7. masinfan
    Jelly Bean Jul 23, 2014

    masinfan , Jul 23, 2014 :
    Yes. But I don't want another bad case
     

    #7
  8. Zenarc
    Jelly Bean Jul 23, 2014

    Last edited: Jul 23, 2014

    #8
  9. albertocgtz
    Honeycomb Jul 23, 2014

    albertocgtz , Jul 23, 2014 :
    Is that a Pressy by any chance?
     

    #9
  10. JDM
    Honeycomb Jul 23, 2014


    #10
  11. Curt0176
    Ice Cream Sandwich Jul 23, 2014


    #11
  12. VillageId10t
    Honeycomb Jul 23, 2014

    VillageId10t , Jul 23, 2014 :
    Vicious circle...unless OnePlus is willing to give a refund but I highly doubt it
     

    #12
  13. VillageId10t
    Honeycomb Jul 23, 2014

    VillageId10t , Jul 23, 2014 :
    Man...all these issues with "Official" accessories from OnePlus is making it too easy to go 3rd party.
     

    #13
    cuchufleta and masinfan like this.
  14. masinfan
    Jelly Bean Jul 23, 2014

    masinfan , Jul 23, 2014 :
    Yes, it's a pressy.
     

    #14
    cuchufleta likes this.
  15. cuchufleta
    Gingerbread Jul 23, 2014

    cuchufleta , Jul 23, 2014 :
    I'm buying 3rd party case now.
     

    #15
    masinfan likes this.
  16. albertocgtz
    Honeycomb Jul 23, 2014

    albertocgtz , Jul 23, 2014 :
    How is that working out for you? Is it worth the price tag?
     

    #16
  17. masinfan
    Jelly Bean Jul 24, 2014

    masinfan , Jul 24, 2014 :
    when I bought it there wasn't mikey by xiaomi ;)
     

    #17
    sjraman79 likes this.
  18. masinfan
    Jelly Bean Jul 24, 2014

    masinfan , Jul 24, 2014 :
    The clear case it's much better than the color protective cases. I like it.
     

    #18
  19. masinfan
    Jelly Bean Jul 24, 2014

    masinfan , Jul 24, 2014 :
    Support staff contacted me to request photos of the damage. We'll see if there is any solution.
     

    #19
  20. hayes
    Honeycomb Jul 24, 2014

    hayes , Jul 24, 2014 :
    Are there any cases available right now other than the green one? I wanted the clear one but it says coming soon.
     

    #20