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Poor Support Service,I am V Disappointed via OnePlus 7 Pro

  1. G_Khurram_Rehman_Ornm , via OnePlus 7 Pro , Dec 10, 2019 :
    It's been over 4months I am trying to get my handset issues fixed but OnePlus seems to busy in selling product without caring for it's users. Very Poor Customer Service,I am very disappointed. Since 2014 I am OnePlus User only,but need to change up my mind.
     

    #1
  2. Dresa91
    User of the Year 2016 Dec 10, 2019

    Dresa91 , Dec 10, 2019 :
    Hi,

    what kind of issue?
     

    #2

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  4. Dresa91
    User of the Year 2016 Dec 10, 2019

    Dresa91 , Dec 10, 2019 :
    how did you report it?
     

    #4

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  6. Dresa91
    User of the Year 2016 Dec 11, 2019

    Dresa91 , Dec 11, 2019 :
    Did you contact the support?
    this is the forum of OnePlus. here are just users
     

    #6
  7. G_Khurram_Rehman_Ornm , via OnePlus 7 Pro , Dec 11, 2019 :
    yes I did,there only I recorded my voice note.I. really frustrated because I never had issue with OnePlus but this OnePlus 7Pro I paid to get bug free thing,when someone complains that voice is breaking I get disappointed.
     

    #7
  8. Dresa91
    User of the Year 2016 Dec 11, 2019

    Dresa91 , Dec 11, 2019 :
    do you have any case number?
    @Cervantes, can you help here?
     

    #8
    Cervantes likes this.

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  10. Dresa91
    User of the Year 2016 Dec 11, 2019

    Dresa91 , Dec 11, 2019 :
    this was my question,....
    so you did not contact the support team?
    you only opened threads in this forum. dude, this is an user forum. not a support page
     

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    G_Khurram_Rehman_Ornm likes this.
  11. Dresa91
    User of the Year 2016 Dec 11, 2019


    #11

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    Dresa91 likes this.
  13. Dresa91
    User of the Year 2016 Dec 11, 2019

    Dresa91 , Dec 11, 2019 :
    you are welcome :)
     

    #13
  14. Cervantes
    Lollipop Moderator Dec 11, 2019

    Cervantes , Dec 11, 2019 :
    Hi
    the problem is with the speaker phone without connecting another device
    with what application it happens
     

    #14
    Dresa91 likes this.

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  16. Cervantes
    Lollipop Moderator Dec 11, 2019

    Cervantes , Dec 11, 2019 :
    this happens with the phone application or whatsapp
    the voice is heard choppy or nothing is heard
     

    #16