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Power bank cable via OnePlus Nord 2

  1. myst0965
    Cupcake Oct 5, 2021

    myst0965 , via OnePlus Nord 2 , Oct 5, 2021 :
    I have ordered the one plus power bank in July this year, haven't used that much till 3days back when I have to travel I used the cable & now it's not able to charge through the cable provided with the power bank.
    Not aure what is covered in warranty though & I don't think they will gave any replacement with that.
    Do any one have faced situation like this.
    What needs to be done as the cable is dead.!!
     

    #1
  2. drmartin
    Moderator Moderator Oct 5, 2021

    drmartin , Oct 5, 2021 :
    If you need faulty product support go to the local service center, contact oneplus.com/support or try https://forums.oneplus.com/feedback/
     

    #2
    Shailender Sharma likes this.
  3. myst0965
    Cupcake Oct 6, 2021


    #3
  4. psygarden
    OnePlus TV Product Ninja 2021 Oct 7, 2021

    psygarden , via OnePlus 8T Aquamarine Green , Oct 7, 2021 :
    Usually accessories have a 6 month warrenty period. File a RMA with the OnePlus account or Store app or take the Product to the nearest service center to have it checked for hardware issues.
     

    #4
    myst0965 likes this.
  5. myst0965 , via OnePlus Nord 2 Gray Sierra , Oct 23, 2021 :
    Today I visited the service center they told me they can't do anything for the cable, they were giving the headphones cable which can't charge the device properly as it cable is very thin compared to the power bank cable.
     

    #5
  6. Shailender Sharma
    Nougat Oct 23, 2021

    Shailender Sharma , Oct 23, 2021 :
    Have you tried to contact the support regarding this?
    If not, Contact OnePlus support Here
     

    #6

  7. #7