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Problem of app update and download in playstore via OnePlus 8

  1. PatelKenil
    Cupcake Oct 22, 2020

    PatelKenil , via OnePlus 8 , Oct 22, 2020 :
    i have oneplus 8 . after android 11 (oxigen os 11) i am facing problem with playstore. I am not able to update some of the apps like onpulse gallery some games i can't download like call of duty mobile. When app complete downloaded and when the app or game going to install so i am facing problem i will attach screen shot of problem i mail oneplus and i get solution i reset my device but that doesn't work so mail all of you to oneplus. To slove the problem.
    View attachment 1467568

     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 22, 2020

    Best Answer
    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Oct 22, 2020 :
    It seems to be a common issue for people that have upgraded from 10. But it has happened on 10 users too.
    Known issue from beta. Might not even be a Oneplus issue but perhaps a Google issue.

    https://support.google.com/googleplay/answer/7513003?hl=en

    Or simply

    Aurora Store or manual updates via apkmirror.
    https://auroraoss.com

    Most needed a factory reset to solve this permanently. But even that might not be a 100% solution (backups might affect the end result - so a clean install might fix it better).
    For me that started using betas since DP3 I wiped and used no backups... Been working all the time for me despite many users in beta having the issue too.
     

    #4
    Jotha.dx and Solace_Serenity like this.
  3. Achumohanraj
    Eclair Nov 10, 2020

    Achumohanraj , via OnePlus 8 , Nov 10, 2020 :
    Its problem with apps with 100mb or above
    according to me it is solved in the latest update (incrimental update) please check your phone for update
     

    #86
    Solace_Serenity likes this.
  4. Rajendra.Bhat
    Jelly Bean Oct 22, 2020

    Rajendra.Bhat , Oct 22, 2020 :
    Clear play store and gallery cache and try to update again
     

    #2
  5. PatelKenil
    Cupcake Oct 22, 2020

    PatelKenil , via OnePlus 8 , Oct 22, 2020 :
    I did everything but not only in gellery app in many ganes and apps also not install or updated
     

    #3
  6. Cheezburgers
    Honeycomb Oct 22, 2020

    Cheezburgers , Oct 22, 2020 :
    if i manually download the update via apk mirror, will i get future updates thru the play store? I dont want to have to manually update the app thru apk mirror everytime
     

    #5
  7. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 22, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Oct 22, 2020 :
    It will update just like before when this update issue have gone away.
    I don't use apkmirror myself though. I use Aurora Store. No issue with Play Store though. But I like Aurora Store as an alternative.
     

    #6
    Cheezburgers likes this.
  8. itskeshav
    Donut Oct 23, 2020


    #7
    KING57 likes this.
  9. CSY0219
    Cupcake Oct 26, 2020

    CSY0219 , Oct 26, 2020 :
    Fail to update Gallery App and Microsoft Office. Cannot install League of Legends Wild Rift. (Oxygen 11 stable version)
     
    Last edited: Oct 26, 2020

    #8
    KING57 and Swaraj Sarkar like this.
  10. SweetArwa
    Froyo Oct 26, 2020


    #9
  11. Dharpan_Jain
    Donut Oct 27, 2020

    Dharpan_Jain , via OnePlus 8 , Oct 27, 2020 :
    I'm unable to download/update games and apps which is more than 150mb from playstore after Oxygen OS 11 update. Once download reaches 99% I'm getting attached errors. I tried deleting storage/Cache from playstore and also tried factory reset of my phone but still no use. Can anyone advice what to do with this issue please
    1603769165416.jpg

    1603769165451.jpg
     

    #10
  12. RameshGhanta
    Eclair Oct 27, 2020


    #11
  13. Dharpan_Jain
    Donut Oct 27, 2020


    #12
  14. Viraj Pnvs
    Gingerbread Oct 27, 2020


    #13
    KING57 likes this.
  15. Rjuarez
    Cupcake Oct 28, 2020


    #14
  16. batitang
    Cupcake Oct 28, 2020


    #15
  17. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Oct 28, 2020

    mojoyoyo77 , Oct 28, 2020 :
    Moved thread to OnePlus 8 General Support
     

    #16
    oyadina likes this.
  18. nedjmouchaieb
    Donut Oct 28, 2020


    #17
    KING57 likes this.
  19. Dharpan_Jain
    Donut Oct 29, 2020


    #18
  20. Dharpan_Jain
    Donut Oct 29, 2020

  21. Viraj Pnvs
    Gingerbread Oct 29, 2020


    #20