21
Problem of app update and download in playstore

  1. Dharpan_Jain
    Donut Oct 29, 2020

  2. jlin117
    Cupcake Oct 30, 2020

    jlin117 , via OnePlus 8 , Oct 30, 2020 :
    Hello, so my app store isn't allowing me to download pubg or garena free fire from the app store. I did all the troubleshooting, such as clear cache and data and restarting the phone. Now I still can't download either of them since yesterday (10/29/2020) please help with any bugs. Also I can't update my OnePlus Gallery either.
     

    #22
  3. Harikrishnan_E
    Eclair Oct 31, 2020


    #23
    [email protected] likes this.

  4. #24
  5. jlin117
    Cupcake Oct 31, 2020

    jlin117 , via OnePlus 8 , Oct 31, 2020 :
    I have already tried that. Does that mean I need to uninstall store to factory for it to work?
     

    #25
  6. Harris SK10
    Donut Oct 31, 2020


    #26
  7. Harikrishnan_E
    Eclair Oct 31, 2020

    Harikrishnan_E , via OnePlus 8 , Oct 31, 2020 :
    If possible try factory reset then. If all other steps fail. Usually uninstalling the latest update in play store and clearing cashe should do the job 1604143867339.jpg
     

    #27
  8. jlin117
    Cupcake Oct 31, 2020


    #28
  9. Winay!
    Donut Nov 2, 2020

    Winay! , via OnePlus 8 , Nov 2, 2020 :
    I m unable to install large apps in my OnePlus 8 device. I tried uninstalling latest update of play store but still had the same problem. It finishes the download but while installing it stops and shows error.
     

    #29
  10. Winay!
    Donut Nov 2, 2020

    Winay! , Nov 2, 2020 :
    I tried uninstalling the playstore update but still the issue didn't get resolved
     

    #30
  11. Harikrishnan_E
    Eclair Nov 2, 2020


    #31
  12. hugogirao
    Donut Nov 2, 2020


    #32
  13. W1527802698983
    Cupcake Nov 2, 2020

  14. Viraj Pnvs
    Gingerbread Nov 2, 2020


    #34
  15. Winay!
    Donut Nov 3, 2020

    Winay! , via OnePlus 8 , Nov 3, 2020 :
    I tired it today but still the problem continues. Now even crome is not getting updated.
     

    #35
    Y1605030537035 likes this.
  16. P1596384569968
    Cupcake Nov 3, 2020


    #36
  17. abdmid
    Donut Nov 3, 2020


    #37
  18. FAF13
    Eclair Nov 3, 2020


    #38
  19. keithnyc
    Moderator Moderator Nov 3, 2020

    keithnyc , Nov 3, 2020 :
    Mate, did you try contacting support? I'm using the 8 and 8Pro and have no issues installing large apps from the Play Store.
     

    #39
  20. saro4700
    Donut Nov 3, 2020

    saro4700 , via OnePlus 8 , Nov 3, 2020 :
    1604414325631.jpg

    1604414325656.jpg
    I am using OnePlus 8 since 3 months recently I have updated my mobile to android 11 for past 20 days I can't able to update or install larger file apps from playstore for example take a look at my screenshot the app will download and won't install it will show me a error pop up window but when I install or update low size apps it will install. and I can't able to update OnePlus gallery app and can't install cod mobile.
    I have tried every possible ways like clearing data and cache for play store play services and tried restarting my mobile everything except factory data reset I can't afford to lose my data .
    Kindly some one tell is there any other solution for this problem or anyone facing this same issue.
     

    #40