problem: video player

  1. P1514470028954
    Cupcake Feb 17, 2020

    P1514470028954 , Feb 17, 2020 :
    Hello Guys

    I'm facing a very annoying issue which happen recently , when I'm trying to watch any video or even using Snapchat

    I got a black screen and I could not watch the video while I'm still hearing the voice in the background

    any one face the same problem , need the urgent support please