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Problem with AT&T via OnePlus 7

  1. K1526593509552
    Cupcake Sep 20, 2021

    K1526593509552 , via OnePlus 7 , Sep 20, 2021 :
    I recently shifted to USA. I am using indian mobile which is OnePlus 7. I bought new sim card AT&T but it is not working in OnePlus 7 2019. I checked with the customer support they told me my device is not compatible but the same sim when kept in my friend mobile which realme 2018 device it's working very well. I don't what is wrong in my device.
     

    #1
  2. Artemus
    Community Hero 2020 Sep 20, 2021

    Artemus , Sep 20, 2021 :
    Is your friend also on AT&T?
     

    #2
  3. K1526593509552
    Cupcake Sep 20, 2021


    #3
  4. Artemus
    Community Hero 2020 Sep 20, 2021

    Artemus , Sep 20, 2021 :
    Mkay. What problems are you having with the service and your phone exactly?
     

    #4
  5. K1526593509552
    Cupcake Sep 20, 2021

    K1526593509552 , via OnePlus 7 , Sep 20, 2021 :
    I am not getting internet and I am unable to make the calls but I having full signal.
     

    #5