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problem with downloaded files .

  1. T1534613040706 Donut Mar 15, 2019

    T1534613040706, Mar 15, 2019 :
    hello . i am using some applications like booking.com and Turkish airlines application. but, when i try to download some files ,the downloaded files are having 0 bit size .and i couldn't open any of them .i don't know why it's like that. if someone have the same issue . please let me know what have you done to resolve this problem.
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    #1
  2. ngydat KitKat Mar 15, 2019

    ngydat, Mar 15, 2019 :
    Does it happen only with pdf files or all type of files ?
     

    #2
  3. T1534613040706 Donut Mar 15, 2019

    T1534613040706, Mar 15, 2019 :
    only with PDF files .
     

    #3
  4. ngydat KitKat Mar 15, 2019

    ngydat, Mar 15, 2019 :
    Ok next question. You mentioned Booking.com and turkish airlines. But if you download a pdf file from another app (Chrome for example), does the issue still occur ?
     

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  5. T1534613040706 Donut Mar 15, 2019

    T1534613040706, Mar 15, 2019 :
    no . only from the applications have problems
     

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  6. ngydat KitKat Mar 15, 2019

    ngydat, Mar 15, 2019 :
    Then, clearly the problem comes from those 2 apps. A way to confirm this : use another phone, install booking.com and turkish airlines. Download a pdf and see if you can open the file. If not, then those 2 aps are definitely the source of your issue. You should contact the developer of those 2 apps.
     

    #6