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Problem with face unlock

  1. G_Utkarsh_Anand_KgNc
    Donut Dec 21, 2017

    G_Utkarsh_Anand_KgNc , Dec 21, 2017 :
    Lately I am seeing that face unlock is not working properly, when I checked my settings it was fine but still face unlock feature is not working. whereas fingerprint and pattern lock was working normal. Then I restarted my phone then face unlock again started working . Please fix face unlock issues in the next future updates.
     

    #1
  2. jlye834
    Eclair Jan 4, 2018

    jlye834 , Jan 4, 2018 :
    Have you tried removing face info and adding it in again? Also, I found that if I'm in a darker room but I'm backlit, face unlock won't read my face. My assumption is that the backlighting is causing me to be too dark for the front camera. Does that make sense?
     

    #2