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problem with silent mode

  1. A1514053427189
    Cupcake Dec 23, 2017

    A1514053427189 , Dec 23, 2017 :
    my phone automatically keeps going to silent mode , even though slider is in normal mode.
    is this hardware problem ? please let me know.

    virus scan didn't reveal anything. phone is not rooted , has latest os
     

    #1
  2. GopalB.
    Nougat Dec 23, 2017

    GopalB. , Dec 23, 2017 :
    Do this...
    1. Turn the phone off.
    2. Hold Power and Volume Down
    3. English (or pick any language that you want)
    4. Wipe data & cache
    5. Wipe cache
    6. Yes
    7. Reboot

    If no change, visit service center...
     

    #2
    A1514053427189 likes this.
  3. A1514053427189
    Cupcake Dec 26, 2017

    A1514053427189 , Dec 26, 2017 :
    hi gopal, thanks for responding, I am traveling currently , will wipining data wipe my apps, in that case I better wait till I reach back home.
     

    #3
  4. GopalB.
    Nougat Dec 26, 2017

    GopalB. , Dec 26, 2017 :
    This is just cache...
    There will be an option to wipe everything...
    But you have to wipe just the cache...
    So no... Following these steps won't wipe the data...
     

    #4
    A1514053427189 likes this.
  5. A1514053427189
    Cupcake Dec 26, 2017

    A1514053427189 , Dec 26, 2017 :
    wow thanks, let me do it over next hour, appreciate your quick response. will update you with outcome.
     

    #5
  6. A1514053427189
    Cupcake Jan 2, 2018

    A1514053427189 , Jan 2, 2018 :
    forgot to mention , this did work for me
     

    #6
  7. iam__rj
    Donut Jan 7, 2018


    #7
  8. captainindeed
    Eclair Jan 7, 2018


    #8
    vinodh_dasari likes this.
  9. harpernick
    Cupcake Jan 30, 2018

    harpernick , Jan 30, 2018 :
    I also have this problem. I need to be on call with work through the night but it automatically drops into silent mode whilst I'm sleeping. I have to move the slider to silent mode and back to normal to reinstate ringing. Please tell me how to fix this asap!
     

    #9
    vinodh_dasari likes this.
  10. vinodh_dasari
    Froyo Jan 30, 2018

    vinodh_dasari , Jan 30, 2018 :
    having same issue


    if I slide towards up, the phone turns to silent mode. the phone remains in silent mode, if I slide to do not disturb mode and ring mode.
    after some time, the phone automatically seitches between ring mode and silent mode. but the slider remains in downward position.


    raised a bug ,contacted support team .. no fix from them for last three months
     

    #10
  11. iam__rj
    Donut Jan 30, 2018

    iam__rj , Jan 30, 2018 :
    it helps thanks
     

    #11
    GopalB. likes this.
  12. GopalB.
    Nougat Jan 30, 2018


    #12
  13. myhanhbui
    Cupcake Jun 25, 2019

    myhanhbui , Jun 25, 2019 :
    Is been almost a year and I'm still experiencing this problem. I thought they were going to fix it on the most recent update but nothing. I tried wiping cache and it worked for a time but then i used the silent slider and then the same issue occurred again. Please fix this bug.
     

    #13
  14. Mr_Cyrox
    KitKat Jun 25, 2019

    Mr_Cyrox , Jun 25, 2019 :
    No one here is going to fix anything
    Users are incapable of doing that

    Report it here if you already tried everything that was mentioned above that is clearing cache (which you did) and visiting a service center for potential hardware issues...
    forums.oneplus.com/feedback


    Also don't post in old inactive threads
     

    #14