2
Problems with buds z. User device: OnePlus s6 via OnePlus 6

  1. Soy_Sravani
    Cupcake Jan 26, 2021

    Soy_Sravani , via OnePlus 6 , Jan 26, 2021 :
    Greetings,
    *it's OnePlus 6 device. error in description*
    I recently bought OnePlus buds z and

    1. I tried to install OnePlus buds application, and Its already downloaded from my play store but I can't find the same in my application except I have to go to settings and then search for the application. Even after that I can't open it.
    2. While playing videos on YouTube, video is skipping for 3-5 seconds automatically. !
    3 I want to find an application I can customise my buds.!

    Questions:
    1. Does anyone have the same issue, if so how did you over come?
    2. Is it just my device and should I return it?

    Help will be much appreciated.
     

    #1
    Kajol_Agrawal and Mity.b.t like this.
  2. ItsRavi25
    Ice Cream Sandwich Jan 26, 2021


    #2
    Caomhin and Soy_Sravani like this.
  3. sumitMZ007
    Ice Cream Sandwich Jan 26, 2021

    sumitMZ007 , via OnePlus 6 , Jan 26, 2021 :
    Firstly the app won't show in setting or in app drawer it's will be in play store but it won't open as it so meant to support the buds z via some technical setting! It's like installing firmware!
     

    #3
    Soy_Sravani likes this.
  4. Soy_Sravani
    Cupcake Jan 28, 2021


    #4
  5. Soy_Sravani
    Cupcake Jan 28, 2021

    Soy_Sravani , via OnePlus 6 , Jan 28, 2021 :
    Yes, understood.
    I am going to try that.
    Thank you.
     

    #5
  6. sumitMZ007
    Ice Cream Sandwich Jan 28, 2021

    sumitMZ007 , via OnePlus 6 , Jan 28, 2021 :
    Try Audio tuner in setting! It has many sound Equalizer! I keep preset on classic and sound enhancement as JBL E+.. when you connect buds and music is going on then you switch the enchancement In sound tuner you'll feel the difference!
     

    #6
    Soy_Sravani likes this.
  7. sharha313
    Cupcake Jan 28, 2021


    #7
  8. Soy_Sravani
    Cupcake Jan 28, 2021


    #8
  9. Caomhin
    Community Hero 2020 Jan 29, 2021

    Caomhin , via OnePlus 6T , Jan 29, 2021 :
    Reset the Bluetooth adapter on the phone

    Go to Settings, System, Reset Options, Reset WiFi Mobile Bluetooth

    Then restart the phone.

    Also reset the Wireless Z earphones.

    To reset your OnePlus Wireless Z earphones,
    Press the "Volume Up" and "Volume Down" button together for 10-12 seconds. You should hear 2 beeps which means they are reset.

    Then pair them back up, see. If that helps.
     

    #9
    ItsRavi25 likes this.