Camera Problems with camara oneplus3t

  1. marc batlle
    Cupcake Nov 7, 2019 at 8:22 PM

    marc batlle , Nov 7, 2019 at 8:22 PM :
    During the last months, my oneplus3t camara has problems. It seems that it doesn't focus and the quality of the photos are really bad.
    What kind I do?
    Please, I need some help.
    I am looking forward to hearing from you,
    Kind regards,

  2. theshinybeast
    Marshmallow Nov 7, 2019 at 8:50 PM

  3. Paschfire
    KitKat Nov 7, 2019 at 11:06 PM

    Paschfire , via OnePlus 3T Gunmetal , Nov 7, 2019 at 11:06 PM :
    This is a commonly known and widely reported HW defect of 3/3T devices, the rear camera looses the ability to focus, or fails to function completely.

    Try clearing the App data for the camera app from within system settings. Failing that, if the issue persist after factory resetting the device, take or send your device into a OnePlus service center to have the rear camera module replaced.

    In the future try use the forums search to find answers to commonly asked questions, before creating unnecessary threads like this one. You may also find the solution faster than waiting for someone else providing one.