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Problems with unlocking the lockbox with fingerprint

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  1. U1570550365809
    Cupcake Jan 23, 2020

    U1570550365809 , Jan 23, 2020 :
    Hey Community, since the update on Beta 33 it's not longer possible to unlock the lockbox with fingerprint. Unfortunately I forgot the Pin-Code for the lockbox because I usually unlock it with my fingerprint. Is it possible to reset the pin without loosing the files inside of the lockbox?

    Greetings
     

    #1
  2. Kytharsis
    Marshmallow Jan 23, 2020

    Kytharsis , Jan 23, 2020 :
    Nope! You forget the code, your lockbox contents are basically gone.
     

    #2
    Bilalazeem54 likes this.
  3. mdjZm
    Cupcake Jan 26, 2020

    mdjZm , via OnePlus 6 , Jan 26, 2020 :
    that's so rude from Oneplus!
    Most people use the fingerprint unlock when that's available and tend to forget lock code.
    bring it back, oneplus! and provide a user option to remove either of the locks in case they want it
     

    #3
    Hugo Gln likes this.
  4. cutterman
    Cupcake Jan 28, 2020

    cutterman , Jan 28, 2020 :
    Exactly the same issue.
    Fingerprint isn't available and I forgot password... How to re enable it?
     

    #4
  5. RISHWAK NAIDU
    Cupcake Feb 8, 2020


    #5
  6. Gaston NP
    Lollipop Moderator Feb 10, 2020