protective case

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  1. arkhan64
    Donut Oct 11, 2014

    arkhan64 , Oct 11, 2014 :
    Please see photos which showed cracks on the four corners of the protactive case within 5 days. Does anyone has the same problem. There is no history of dropping or banging. This is after careful use of new phone. There is no explosure of hot temperature or sunlight. I am in UK. IMG-20141010-WA0000.jpg IMG-20141010-WA0003.jpg IMG-20141010-WA0002.jpg IMG-20141010-WA0001.jpg

    lladox likes this.
  2. buzzo
    Donut Oct 11, 2014

  3. yotam_dobrin
    Jelly Bean Oct 11, 2014

    yotam_dobrin , Oct 11, 2014 :
    Many users have reported that the original OnePlus cases aren't that great. Try ordering a cheap TPU case off of eBay or Amazon instead

  4. McAwesomePL
    Lollipop Oct 11, 2014

    McAwesomePL , Oct 11, 2014 :
    I'm in the same situation man. It' just because of shitty quality of official case. I'm planning to write to support to send me another one or to give me my money back.

  5. arkhan64
    Donut Oct 11, 2014

  6. steffi21
    Cupcake Oct 14, 2014

    steffi21 , Oct 14, 2014 :
    got the same problem after 4 days of using it ... so ridiculous! should have bought a cheap one on amazon

  7. secondlio
    Cupcake Nov 10, 2014

    secondlio , Nov 10, 2014 :
    I just got mine last week and there are cracks now too. I am very disappointed when I know it is a common case. As official protective case, I am expecting it's more durable. The texture feels good but the case hardly fits the phone, and when I can finally get the whole phone in, there are cracks on the next day. Quality control is not good enough I guess. Has anyone complained about it to oneplus?

    Nougat Assistant Head Moderator Nov 10, 2014

  9. dwaynelson
    KitKat Nov 10, 2014

  10. Ruta
    Project Manager Nov 10, 2014

    Ruta , Nov 10, 2014 :
    Sad to hear, please contact support and they should be able to help you with a replacement