2
Protector case doesn't fit!? Green Case I Purchased

  1. eppcmogen
    Eclair Sep 9, 2014

    eppcmogen , Sep 9, 2014 :
    Made a video about it since they asked me what was wrong with my case. Guess this explains it :p




    Great phone OnePlus, this ain't really a downside but i'd like this to get fixed in future manufactured accessories :D
     

    #1
    Thalion and Mr.Jan like this.
  2. a vehicle
    Jelly Bean Sep 9, 2014

    a vehicle , Sep 9, 2014 :
    This green protective case right?
    http://oneplus.net/oneplus-one-protective-case

    Nice video by the way.

    P.S. if you don't like that "popping" sound, you can try slipping a piece of paper or plastic between phone and the case. IMO, what I would do with that extra space is slip in a $20 bill and a piece of paper with my contact information (in case my phone gets lost).
     
    Last edited: Sep 9, 2014

    #2
  3. Reflect Stratos
    KitKat Sep 9, 2014


    #3
  4. gmo8492
    Lollipop Sep 9, 2014


    #4
  5. eppcmogen
    Eclair Sep 9, 2014

    eppcmogen , Sep 9, 2014 :
    haha yeah dude the poping sound is bcause the case is too small for the phone i tried bending it but that was a terrible idea
     

    #5
  6. schleppy
    Gingerbread Sep 9, 2014


    #6
  7. SarahNade
    Froyo Sep 9, 2014

    SarahNade , Sep 9, 2014 :
    At a certain online retailer, it says the green case is only suitable for the white version. So that could be why.
     

    #7
  8. STA5248
    Cupcake Sep 11, 2014

    STA5248 , Sep 11, 2014 :
    I ordered the white case from OPO and same issue. It doesn't fit correctly. I'm waiting to hear back from OPO to get a refund.
     

    #8
  9. rainqueen
    Ice Cream Sandwich Sep 11, 2014

    rainqueen , Sep 11, 2014 :
    good info
     

    #9
  10. kamityy
    Honeycomb Sep 12, 2014

    kamityy , Sep 12, 2014 :
    I'm guessing the Sandstone texture is too "fat" for these slim profile tight-fit cases. Because that slightly rough texture sticks out from the phone just enough to cause fitment issues. On the white smooth version, it should be fine.
     

    #10
  11. deviant83
    Cupcake Oct 5, 2014

    deviant83 , Oct 5, 2014 :
    Hi all, just wondering if anybody has had this issue resolved? I got my OPO on Friday and whilst I'm generally very impressed with the phone, the same cannot be said for the case. I have the sandstone handset and green case and the same issue as in the OP's video.

    Its a shame as its a very pretty case though!
     

    #11
  12. LauraS
    Honeycomb Oct 11, 2014

    LauraS , Oct 11, 2014 :
    Same problem here with the white case. I have two Ones, one a few weeks old with the rough back and a new one with the smoother back. The white case doesn't fit both. I guess I have to ask for a refund, too.
     

    #12
  13. kalimer
    Ice Cream Sandwich Oct 11, 2014


    #13
  14. LauraS
    Honeycomb Oct 11, 2014


    #14
  15. TakeMyMoney
    KitKat Oct 11, 2014

    TakeMyMoney , Oct 11, 2014 :
    That's funny, as they don't even sell the white one. lol
     

    #15
  16. kalimer
    Ice Cream Sandwich Oct 11, 2014

    kalimer , Oct 11, 2014 :
    Yes, it is more appropriate to open an RMA.
     

    #16
  17. LauraS
    Honeycomb Oct 11, 2014

    LauraS , Oct 11, 2014 :
    They do in the german store. Need proof?

    EDIT: Ignore that. I've misread your post. I thought you were referring to the white case, not the white OPO.
     

    #17
    TakeMyMoney likes this.
  18. badger1000
    Honeycomb Oct 11, 2014


    #18