Proximity on Op5

  1. manasgupta017
    Froyo Oct 10, 2017

    manasgupta017 , Oct 10, 2017 :
    Facing a bit issue with proximity sensor of OP5 when I make call and put the phone to my ear after 2-3 sec the screen lights up and then I need to again remove it from my ear and put it back. This is quite irritating sometimes because some of the functions get triggered. any solution

  2. F_Bala_Abbhijith_Uesr
    Cupcake Oct 10, 2017

  3. waldwolf
    Ice Cream Sandwich Oct 10, 2017

    waldwolf , Oct 10, 2017 :
    From your description, it appears that function is working properly.

    It sounds to me your either:
    (1) Unintentionally moving the phone away from your ear while talking (or possibly while walking), and/or
    (2) Holding the phone tightly against your ear (or head) and the screen is occasionally touching your cheek.

    Try increasing the earphone volume, so it's not necessary to hold the phone tightly against your ear,
    Disable the proximity sensor, so display stays on while your talking. (Battery loss in this setting should be very low, provided your not talking continuously for hours. at a time)

    If problem persists, contact OnePlus Support by phone or Chat.
    Last edited: Oct 10, 2017

  4. manasgupta017
    Froyo Oct 13, 2017

    manasgupta017 , Oct 13, 2017 :
    I am using it as I was using my nexus 6 previously isn't touching my cheek and sometimes it works fine ,should try concerning the customer support thanks for the advice .

  5. abhiken007
    Eclair Oct 14, 2017