10
Proximity sensor issue one plus 7 pro

  1. xkool
    Cupcake Sep 15, 2019


    #41
  2. ttamal1
    Eclair Sep 15, 2019


    #42
  3. Mario Bros
    Eclair Oct 3, 2019

    Mario Bros , Oct 3, 2019 :
    Same here. I have been facing this issue since Day 1 with my 7 Pro. Can anyone tag an Oneplus official here? This issue is ruining my oneplus 7 pro experience COMPLETELY! Such an annoying issue it is.
     

    #43
  4. jasemanONE
    Honeycomb Oct 3, 2019

    jasemanONE , Oct 3, 2019 :
    How many times do you all need to be told that there are NO 1+ employees/technicians on this forum? This is a user forum. If you have a real issue there is a way to report it to OnePlus so they can be aware of it. Complaining here will get you no help.
     

    #44
  5. Mario Bros
    Eclair Oct 9, 2019

    Mario Bros , Oct 9, 2019 :
    Did not know that. Did you tell me earlier?
     

    #45
  6. arjunhturbo
    Cupcake Oct 16, 2019

    arjunhturbo , Oct 16, 2019 :
    Disabling tap to wake in ambient display setting has reduced the issue for me. Others please confirm
     

    #46
  7. Mario Bros
    Eclair Nov 11, 2019

    Mario Bros , Nov 11, 2019 :
    I always disable that. And the phone is slightly better usable now. But this can only reduce the issue. Can't I get a peace of mind of not having this issue after buying a $700 phone?
     

    #47
  8. Cla6_nerd
    Cupcake Dec 3, 2019

    Cla6_nerd , via OnePlus 7 , Dec 3, 2019 :
    Yeah I have checked my phone with many app .... and i thought that they are using accelerometer and gyroscope ... since the display is turned off only when it is taken at certain height beside ear..... anyway THANKS BROTHER for clarifying about the sensor.... Its wonderful that technology has gone so far that now-a- days virtual sensors are also available.....
     

    #48
  9. add2zac
    Cupcake Dec 4, 2019


    #49
  10. romixart
    Cupcake Dec 15, 2019

    romixart , Dec 15, 2019 :
    Проблема с первого дня использования. Датчик приближения работает некорректно, при разговоре экран постоянно включается. А приложении cpu-z видно, что proximity sensor работает не так как должен. Решите эту проьлему, так как пользоваться телефоном невозможно, так как основной функциией телефона пользоваться невозможно.
     

    #50
  11. romixart
    Cupcake Dec 15, 2019

    romixart , Dec 15, 2019 :
    Полагаю, что с этим же связано и то, что автояркость экрана работает также некорректно: изображение то слишком темное, то наоборот слишком яркое. В op3t и op6 таких проблем не было. Телефон был куплен на официальном сайте для американского рынка, очень разочарован данными банками, так как это очень негативно отражается на опыте использования телефона.
     

    #51
  12. Abdullah Awartani
    Cupcake Dec 16, 2019


    #52
  13. romixart
    Cupcake Dec 20, 2019

    romixart , Dec 20, 2019 :
    Tap to wake is off but problem is still
     

    #53
  14. phmmuller
    Cupcake Mar 28, 2020


    #54
  15. O1584799431674
    Eclair Mar 30, 2020

    O1584799431674 , via OnePlus 7T Pro , Mar 30, 2020 :
    the same problem with my 7T pro.

    my screen randomly activates while calling.

    I learned that many phone brands have this problem and that the AI/software based sensor is not accurate. I hope this will be solved with an update.

    the phone would be more accurate if it would work with the light sensor.

    i have also learned that in the play store you can download an app called proximity sensor fix/override.

    use the Option Override

    it overrides the AI sensor to use the light sensor instead of the software sensor.
    I am trying it at the moment.
    seems to work but I will keep checking it

    hope this helps guys.

    I'm so happy with the phone but this bug was sooooo frustrating!
     

    #55
    phmmuller and Mario Bros like this.
  16. G_Jeff_Merheb_qZnO
    Cupcake May 6, 2020


    #56
  17. L1543480229745
    Donut May 6, 2020

    L1543480229745 , May 6, 2020 :
    [QUOTE = "Metin361, post: 20303825, membro: 847250"] Tenho um problema com meu sensor de proximidade no Oneplus 7 pro. Enquanto ouve memorandos no whatsapp etc., às vezes ele desliga o visor aleatoriamente e o reproduz pelo alto-falante superior enquanto seguro minha mão. Ou durante as chamadas telefônicas, a tela é ligada e faz meu ouvido digitar algo no telefone. Muito chato, considerando o preço do telefone e que ele tem 2 dias agora !!!! [/ CITAÇÕES]


    Tenho este mesmo problema.
     

    #57
  18. Midhunsebastian
    Donut May 6, 2020


    #58
  19. G_Jeff_Merheb_qZnO
    Cupcake May 6, 2020

    G_Jeff_Merheb_qZnO , May 6, 2020 :
    Try to set all permissions of whatsapp to ON, then force close whatsapp and re-open it. Try the sensor by waving your hand above the top of the screen when listening to a voice message, if nothing happens (no black screen) then it worked
     

    #59
  20. Midhunsebastian
    Donut May 7, 2020


    #60