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Proximity sensor issue via OnePlus 8T

  1. E1524060470179
    Donut Oct 24, 2020

    E1524060470179 , via OnePlus 8T , Oct 24, 2020 :
    Is anyone experienced issues with proximity sensor? The pocket mode unnecessary gets On and whenever I am using earphone the proximity sensor gets activated and the screen becomes blank. Is anyone facing the same issue?
     

    #1
  2. Rjt_Kumar
    Gingerbread Oct 24, 2020


    #2
  3. Scrambler77
    Cupcake Nov 11, 2020

    Scrambler77 , Nov 11, 2020 :
    Hi... i'm having this issue too and i noted that the proximity sensor stops working after 10 minutes in call... then it unlocks the screen. Can you verify this behavior on your devices?
     

    #3
  4. E1524060470179
    Donut Nov 16, 2020


    #4
    legitoneplususer likes this.
  5. legitoneplususer
    Froyo Nov 20, 2020

    legitoneplususer , via OnePlus 8T , Nov 20, 2020 :
    Yes it's happening to me a lot on OP 8T
     

    #5
  6. legitoneplususer
    Froyo Nov 20, 2020


    #6
  7. E1524060470179
    Donut Nov 20, 2020

    E1524060470179 , via OnePlus 8T , Nov 20, 2020 :
    I haven't got any fix
     

    #7
    legitoneplususer likes this.
  8. Unai Garay
    Eclair Nov 21, 2020

    Unai Garay , via OnePlus 8T , Nov 21, 2020 :
    I'm facing the same issue with the OnePlus 8t, sometimes when I unlock it activates automatically. Also when I'm listening to a voice message the screen turns black as if I was listening with my ear on the speaker
     

    #8
    T1606583921069 likes this.
  9. abhyanuganti
    Cupcake Dec 8, 2020

    abhyanuganti , via OnePlus 8T , Dec 8, 2020 :
    This issue is big time. I am unable to disconnect call or get to see contents on mobile when there an ongoing call. OP team, can you fix this issue soon.
     

    #9
  10. O1613133605975
    Cupcake Feb 12, 2021

    O1613133605975 , Feb 12, 2021 :
    Me too I have proximity problem since I did the last update I got this stupid problem if I reboot the phone it's back to work for a while then it's crash again, OnePlus team got to fix the problem as fast as possible
     

    #11
    Zia.Rahman likes this.
  11. bfok
    Cupcake Feb 17, 2021

    bfok , Feb 17, 2021 :
    Having similar issues since I got my phone in December. Never have used a phone that has been this buggy. Quite annoying being in a call and unable to have the screen turn on when you look down at it.

    Also experiencing the home gesture intermittently not working, only fix is to restart the phone.

    Does anyone have any suggestions on what can be done to fix these issues?
     

    #12
  12. vikarshaikh18
    Honeycomb Feb 17, 2021


    #13
  13. warrior143
    Ice Cream Sandwich Feb 18, 2021

  14. 7mada
    Eclair Feb 18, 2021

    7mada , Feb 18, 2021 :
    It is SW issue NOT HW issue
    you need to test your Proximity sensor separately to check. ( Very important )
    I had same issue with pocket mode but it's not HW issue.
    tips:-
    - Factory Reset.
    - always clean your Proximity sensor area (top row of your phone).
    - it somehow not so fast but fair enough for me.
     

    #15
  15. eastbay
    Lollipop Feb 18, 2021


    #16
  16. PixX_L
    Cupcake Mar 7, 2021

    PixX_L , via OnePlus Nord N10 5G , Mar 7, 2021 :
    I experiencing exactly the same problem on oneplus nord N10 can't find a way to fix this ... It's very strange, sometimes it's ok and sometimes a can't answer an incoming call (black screen) and pocket mode is always on
     

    #17
  17. Srikantk09
    Donut Mar 16, 2021

    Srikantk09 , via OnePlus Nord , Mar 16, 2021 :
    Not exactly like yours but screen doesnot get off while talking on a call, automatically touch works during call like mute, hold, recording gets automatically active.
     

    #18
  18. psygarden
    OnePlus TV Product Ninja 2021 Mar 16, 2021


    #19