Proximity sensor problem via OnePlus Nord N10 5G

  1. XenofonNtanis , via OnePlus Nord N10 5G , Jul 29, 2021 :
    Hi, I bought recently a OnePlus Nord N10 5g and I have issues with the proximity sensor. When I am on call, the phone screen doesn't close and a number of keys is accidentally pressed changing settings and even randomly terminating the call. Is there any fix available? It is such a pity for such a smartphone to have those setbacks. Thank you in advance.

  2. psakatch
    Cupcake Jul 30, 2021

  3. L1611310525677
    Cupcake Jul 30, 2021

    L1611310525677 , Jul 30, 2021 :
    Get a sensor test app to check out.

    It's located on the right side of the top earpiece, a dim blinking white light, you can see it in a dark room while viewing from another phone's camera.

    psakatch likes this.

  4. #4
  5. W1613437674086
    Cupcake Dec 5, 2021

  6. #6
  7. mixpix
    Cupcake Dec 12, 2021


  8. #8

  9. #9
    elrayyes likes this.
  10. Last edited: Dec 13, 2021

  11. V1597147731375
    Cupcake Feb 7, 2022

  12. S1639448232068
    Cupcake Feb 8, 2022

    S1639448232068 , Feb 8, 2022 :
    Same problem here. This is really annoying now
    1. Screen goes black when I'm trying to call whether it is a phone call, WhatsApp, or other calls.
    2. Serious problem is I'm not even able to pick up the call most of the time
    3. Also happen when I try to play some audio file on WhatsApp like a voice message.
    4. Screen turns on only after the audio is over or call is ended by itself.
    5. Pressing the power button works weirdly & doesn't help at all.
    Request to the devs please update with the patch soon this is really annoying. This is the basic task that a phone is supposed to do & this is not some cheap phone.

    Attached Files:

  13. SalmanHameed , via OnePlus Nord N10 5G , Feb 8, 2022 :
    You absolutely correct bro..please post ur this post on the 11.0.4 update thread


  14. #14
  15. SalmanHameed , via OnePlus Nord N10 5G , Feb 9, 2022 :
    Bro i dont wanna say this bro...but please hear this as just as an advice bro...bro u r just talking about only ur phone....in all the threads when somebody says any problem about their phone,u just quotes that ur phone has no problem and so on...am not questioning u bro if u feel so am sorry ...but bro if ur phone has no problem ,does that mean that all other phones must behave as urs?? We came here for community support about the problems regarding our mobile that we recently brought..if it is showing issues we must report and find a solution,instead u saying u have got no problems on ur phone....i know u r very active peraon helping people and trying to solve their problems but please keep this in mind bro...😊😊😊

    S1639448232068 likes this.
  16. jpietrzak8 , via OnePlus Nord N10 5G T-Mobile , Feb 9, 2022 :
    Absolutely! I am just one person talking about my phone. And yes, these community chat forums are a great place to let off steam, not just ask questions about phones. Heck, I do that myself. ;)

    I'm just saying that posting a gripe isn't the best way to get the attention of devs. Posting the exact same gripe, over and over and over again, _really_ isn't the best way to win friends and influence people. (And yeah, that's from personal experience too. ;) )

  17. SalmanHameed , via OnePlus Nord N10 5G , Feb 9, 2022 :
    May be but we gotta complain these ... isn't it?

  18. jpietrzak8 , via OnePlus Nord N10 5G T-Mobile , Feb 9, 2022 :
    Absolutely! But if there is a significant problem, the most important people to inform are the guys who can actually do something about it, and those guys are not here.

  19. SalmanHameed , via OnePlus Nord N10 5G , Feb 9, 2022 :
    Its all what u feel bro ....am not here to fight...so am off!!

  20. kovacs84
    Cupcake Feb 10, 2022

    kovacs84 , Feb 10, 2022 :
    Nord 5G, same problem here and the pocket mode is also horrible. I can't even answer the phone... :(
    I think it's the same problem. I'm very disappointed, will sell the phone if the next update won't solve this issue.

    S1639448232068 likes this.