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Proximity Sensor via OnePlus 8 Pro

  1. sai_teja97
    Cupcake May 15, 2020

    sai_teja97 , via OnePlus 8 Pro , May 15, 2020 :
    My phone screen does not turn off when I'm on a call on my oneplus 8 pro. Could it be because I installed a tempered glass protector on top of the screen? How can I fix it?
     
    Last edited: Jun 9, 2020

    #1
  2. F1589934947541
    Cupcake Jun 9, 2020


    #2
  3. sai_teja97
    Cupcake Jun 9, 2020


    #3
  4. L1587071663980
    Cupcake Jun 9, 2020

    L1587071663980 , via OnePlus 8 Pro , Jun 9, 2020 :
    If you installed a tempered glass screen protector with a black outer boarder such as the Olixar one, then yes, it does obscure the front proximity and IR sensor causing the issues you're experiencing.

    I had the same issues with Olixar. Now have a fully clear one (Ultimate Shield) and all the issues have gone away.
     

    #4
  5. mohawahba
    Gingerbread Jun 13, 2020


    #5
  6. chubs12
    Gingerbread Jun 14, 2020

    chubs12 , via OnePlus 8 Pro , Jun 14, 2020 :
    no, I don't believe it does. neither did the op7pro.

    adding tempered glass thats not thin enough may cause the built in sensors to simulate proximity to fail..
     

    #6

  7. #7
    I1596378937263 likes this.
  8. H1596122717444
    Cupcake Jul 30, 2020

    H1596122717444 , via OnePlus 8 Pro , Jul 30, 2020 :
    I have the same issue.
    Sensor works fine when I run a diagnostic.
    This problem is driving me nuts. I do not have a tempered glass.
    Have reset the phone, wipe cache etc etc. And the problem stands.
    This one little problem is making my first experience with oneplus a bad and annoying one.
    If somebody knows how to fix it please let me know. Thank you all
     

    #8
  9. T1593254416774
    Cupcake Aug 20, 2020

    T1593254416774 , via OnePlus 8 , Aug 20, 2020 :
    Hi... I have one plus 8 phone. And facing the same issue. Screen do not turn off when using call.

    I have installed tempered glass.

    please suggest me the solution.


    Thanks
     

    #9
  10. Bhavesh099
    Cupcake Aug 22, 2020

    Bhavesh099 , Aug 22, 2020 :
    I just faced same issue on my oneplus 8 and i have installed temper glass with black border!
    Is this issue because of temper glass ???
     

    #10
  11. Ram Chundu
    Eclair Aug 22, 2020

    Ram Chundu , Aug 22, 2020 :
    Wow...so they are still not using physical proximity sensor? It was a terrible issue for me 7 Pro and 7T...
     

    #11
  12. R1600202454281
    Cupcake Sep 15, 2020

    R1600202454281 , via OnePlus 8 Pro , Sep 15, 2020 :
    Exactly the same here! Really considering to bring back this phone.
     

    #12
  13. F1619746961719
    Cupcake May 7, 2021

    F1619746961719 , May 7, 2021 :
    I am having the same problem. The screen doesn't go dark - and it's responding to random touches from my face when I'm on a call. No protector on the screen.
    This was an expensive phone and I have to return it if it's not going to work.
     

    #13
  14. W1613437674086
    Cupcake Dec 5, 2021