Alvie, Nov 22, 2017 : Thread owner: @Alvie UPDATED: 04/04/2018 Please do not advertise / ask for referrals here, if you need one you may find them in signatures of some forum members. General questions - click here ROM/Software related - click here Issues/Problems - click here If you have any issues, first make sure you check if there is already a solution. You can do this by checking this thread, searching the forums and other parts of the internet (e.g. YouTube/Google). If even then you still have issue(s), post on this thread (or create a new thread). Things to try first: Close apps and reopen Reboot device Clear cache + ART/Dalvik in recovery Is there a trade-in program? Spoiler: Click In the EU, there is, check it out here: https://oneplus.re-teck.com/oneplus/takeback/startSelectDevice Specifications Spoiler: Click Display: 6.01" 1080p (FHD+ 18:9) Optic AMOLED DCI-P3 Chipset: Qualcomm® Snapdragon™ 835 @ 2.45GHz CPU: 8x Kyro 280 @ 2.45GHz GPU: Adreno 540 RAM: 6GB/8GB LPDDR4X Storage: 64GB/128GB UFS 2.1 - 2 Lane Rear Camera: Dual Cameras (Horizontal) Primary: 16MP f/1.7 Sony IMX 398 - 1.12 µm Secondary: 20MP f/1.7 Sony IMX 376K - 1.0 µm Portrait Mode - Smart Capture - Fast AF - Clear Zoom Front Camera: 16MP f/2.0 Sony IMX 371 - 1.0 µm WLAN: 2x2 MIMO 802.11b/g/n/ac Bluetooth: 5.0 Bands: Wordwide Cat12/3CA USB: 2.0/Type C Battery: 3300mAh NFC: Enabled Dimensions: 156.1 x 75 x 7.25 mm Weight: 162g (5.7 oz) Headphone Jack: Yes Extra features: DASH charging, Improved HDR, Clear Zoom, Face Unlock For more information check the official spec page: https://oneplus.net/uk/5t#specs Which bands/frequencies does the OP5T support? Spoiler: Click FDD LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/25/26/28/29/30/66 TDD LTE: Band 38/39/40/41 TD-SCDMA: Band 34/39 UMTS(WCDMA): Band 1/2/4/5/8 CDMA EVDO: BC0 GSM: 850/900/1800/1900 MHz Does rooting / unlocking bootloader void warranty? Spoiler: Click The technical process of rooting or unlocking the bootloader does not void the warranty of the OnePlus 5T. However, we strongly suggest for you to only root or unlock the bootloader of the OnePlus 5T if you are confident that you understand the risks involved. By accessing resources regularly unavailable to software, the process may damage your hardware during or after the procedure, which is not covered under warranty. In warranty handling, we will need to verify that any faulty behavior is unrelated to rooting / unlocking first. Is there a pre-applied screen protector? Spoiler: Click A standard screen protector is pre-applied (professionally fitted) at the factory as gift and to minimise damage. It is not a premium or tempered glass. Is there a case included with the phone? Spoiler: Click A dark translucent TPU case is included in the box , in the red pull-out container. Will other chargers work with the OnePlus 5T? Spoiler: Click Other 5V chargers (and Quick Chargers) should work with the OnePlus 5T but you may not achieve the maximum charging speeds that you can using the included/official DASH adaptor and cable. Therefore, it is recommended to use the official DASH adaptor and cable.