[Q&A] The Ultimate OnePlus 7T Series Guide

  1. D1571323425076
    Cupcake Nov 20, 2019

    D1571323425076 , Nov 20, 2019 :
    whenever I'm using 7t pro for listening music,songs are automatically changing without my interference. should I change any settings? what can I do?

  2. H1573400707641
    Cupcake Nov 20, 2019

    H1573400707641 , Nov 20, 2019 :
    I have bought a OnePlus 7T 10 days before. I heard a lot about its camera, but the same is not true.
    It takes very average kind of photos having no details. most of the time the pictures are blurred and over brightened.
    If this is an software issue, kindly resolve the same at the earliest, as one do not expect such low quality from a brand like OnePlus.


    hementh10 likes this.
  3. U1573701922929
    Cupcake Nov 21, 2019

    U1573701922929 , Nov 21, 2019 :
    My One Plus 7T didn't see 5GHz wifi signal. But hotspot can manage APBrand 2.4 or 5GHz. OS is Oxygen. Please kindly help me. Thanks

  4. Muthukumar79
    Cupcake Nov 22, 2019

  5. hementh10
    Cupcake Nov 22, 2019

    hementh10 , Nov 22, 2019 :
    Why there is no option to delete SMS from notification panel, when willbe oneplus adding this feature, because if we want to delete unimportant message we need to go messages and we need to delete. this can be improved i guess
    Last edited: Nov 22, 2019

  6. hementh10
    Cupcake Nov 24, 2019

    hementh10 , Nov 24, 2019 :
    After the recent update which Oneplus said improved the Stability power consumption, and improved the Bluetooth connectivity in automobile, but after this update only the battery is draining quickly compared to the before updating. and also facing some issues in WiFi (like Suppose if trying to connect to an Wi-Fi, it taking time to connect, i mean if i turn off and turn it on again it is taking nearly a Minute, earlier it is not even taking 10sec)

    Hope Oneplus will solve this issue.

    S1573576561194 likes this.
  7. B1551275248787
    Cupcake Nov 25, 2019

  8. Alvie
    The Lab - OnePlus 5T Reviewer Nov 26, 2019

    Alvie , Nov 26, 2019 :
    It may be related to a WhatsApp bug, update all your apps and see if it still occurs

  9. zapara
    Cupcake Nov 26, 2019

    zapara , Nov 26, 2019 :

    Tell me, please, does the OnePlus 7T device have a factory protective film on the main camera? I have a European version 8/128, A1903.

    Because I look at the camera and it seems to me that the film is there.

  10. malidan
    Marshmallow Nov 26, 2019

    malidan , Nov 26, 2019 :
    What WhatsApp bug?
    No issues with WA on the
    P30 pro
    Mate 20 pro
    ROG 2
    Mix 3 5G

    This is a OP thing right?

  11. B1551275248787
    Cupcake Nov 27, 2019

    B1551275248787 , Nov 27, 2019 :
    I have updated all apps, I don't even play games, I only use my phone for normal use.

  12. Advvinay
    Eclair Nov 27, 2019

  13. agcnv10
    Eclair Nov 27, 2019

  14. Advvinay
    Eclair Nov 28, 2019

    Advvinay , Nov 28, 2019 :
    Sure it's completely safe OnePlus phones are very user friendly . before factory reset please backup your media, data and other useful material which are on your phone , although. data and media is not deleted but for precautions.

  15. S1573576561194
    Cupcake Nov 28, 2019

    S1573576561194 , Nov 28, 2019 :
    hi i have recently updated the system as per update instructions. And today i have realised that my lock system is not working. anyone can slide the screen up direction and phone will be unlock even if face detection, finger print, and pin number is set to open the screen lock.

    i have called call center they advised me to keep the phone in safe mode for 3 - 4 hours and then restart again. i have done the same thing but still facing the problem on phone.

    pls look into this issue on top priority...
    hope others also facing the same issue, kindly update if you are also facing the issue like me in your 7t series.

  16. S1573576561194
    Cupcake Nov 28, 2019

    S1573576561194 , Nov 28, 2019 :
    yes true i am also facing this issue on my one plus 7t phone.
    hope one plus will look into it on high priority..

  17. S1573576561194
    Cupcake Nov 28, 2019

    S1573576561194 , Nov 28, 2019 :
    yes i have also faced issue with Bluetooth connectivity with sony WI-C310 Bluetooth head set.
    i have faced issue in connectivity sometime, but not always.

    Shibin Dev likes this.
  18. D.M.kumar
    Cupcake Dec 1, 2019

  19. Vickysvk , via OnePlus Community App , Dec 1, 2019 :
    I got my one plus 7t pro device two weeks ago from OnePlus experience store in chennai. I'm having issues in camera, when i take pictures in sunlight there are so many white dots creating on the picture. it completely ruins the picture. I complained about the issues to OnePlus store Chennai and they said it's just software issue we'll flash the device and you won't get these issues they promised if you get this camera issue again we'll replace your device. on the very next day I'm getting same white dots issue in my device then again i went to service center and they checked on their side and compared with the demo oneplus 7t pro device from that they confirmed my device only having this issue. then the service engineer told we sent the pics and proof video of these white dots to technical team it will take 48 hours so you handover the device and we'll inform you. I called them back after two days now the service engineer is saying all one plus 7t pro is having the same issue. so you come to the service center we'll explain and you get your device back. it's really pathetic why they are trying to levitate this issue they are not ready to replace my device. they promised that if it's not a software issue we'll replace your device but now they changed their promise. they have rushed me up for the service center so many times. I bought OnePlus device with so much dream. now i feel so bad for this service and i really didn't expect this kind of thing from OnePlus. I trust OnePlus will respect customer's pain and kindly replace my device.
    View attachment 1192582




  20. Alvie
    The Lab - OnePlus 5T Reviewer Dec 5, 2019

    Alvie , Dec 5, 2019 :
    which white spots? The one's in the background? Those are natural and occur due to how light hits the camera as due to the large aperture, there is a shallow depth of field which makes the background blurred and causes the 'bokeh balls'